Do you crave a career that truly makes an impact on people’s lives? Do you thrive on problem-solving and finding solutions? Join a dedicated, tight-knit team that creates an immediate and meaningful impact every day
Leidos QTC Health Services is seeking a Lab Director to oversee enterprise laboratory operations, including multiple laboratory sites and contracted laboratory entities, ensuring regulatory compliance, quality assurance, and operational excellence.
The Lab Director will report to the Vice President of Clinical Excellence. In this Lab Director role, you will be an integral member of the Clinical Excellence Team, responsible for driving quality improvement initiatives across the enterprise, including lab services. The Lab Director leads the strategic implementation of evidence-based practices, lab standardization, and quality improvement initiatives to ensure high-standard, consistent, and safe patient care across a health system. This senior role drives clinical performance via data analytics, policy development, regulatory compliance, financial stewardship, safety oversight and staff training to improve patient outcomes and operational efficiency. This role will serve as the primary laboratory subject matter expert both internally and for customer-facing and regulatory activities.
Primary Responsibilities:
- Responsible for the overall operation and administration of laboratory services for the enterprise to include organic services and contractor entity oversight
- Ensure all lab practices and lab-related processes meet federal, state, and accreditation standards (e.g., CLIA, CAP)
- Audit organizational compliance with clinical practice guidelines, healthcare regulations and safety standards
- Clinical Strategy & Standardization:
- Collaborate with VP of Clinical Excellence to execute the Clinical Excellence strategy and roadmap in support of LQTC’s goals as it pertains to laboratory services
- Develop/revise, implement, and monitor evidence-based clinical policies, protocols, and clinical workflows to ensure consistent, high-quality care across all locations.
- Drive improvements to clinical and operational models that support anticipated growth for managed health services
- Collaborate with program operational leads to ensure compliance with LQTC lab practice guidelines and application of improvement measures
- Quality Improvement & Performance:
- Ensure that the test methodologies selected have the capability of providing the quality of results required for patient care; verification procedures used are adequate to determine the accuracy, precision and other pertinent performance characteristics of the method; and laboratory personnel are performing the test methods as required for accurate and reliable results
- Ensure that the quality control and quality assurance programs are established and maintained to ensure the quality of laboratory services provided and to identify failures in quality as they occur
- Ensure that all necessary remedial actions are taken and documented whenever significant deviations from the laboratory’s established performance specifications are identified and that patient test results are reported only when the system is functioning properly
- Ensure that reports of test results include pertinent information required for interpretation
- Technical Guidance: Interpret results and provide consultation to physicians or researchers
- Enforce safety protocols for handling hazardous materials
- Analyze clinical data (e.g., provider scorecards, outcomes metrics) to identify trends, enhance performance, and ensure efficiency.
- Perform root cause analysis, gap assessments, business process design, and implement recommendations to resolve issues
- Mobilize resources effectively to drive quality and performance improvements
- Create business cases to support the ROI and value of clinical quality initiatives
- Collaborate with operations leads and Leidos QTC Health Services leadership to estimate work effort, cost, and resources needed to implement clinical process improvements, purchase/maintain lab equipment and supplies, and support program go-live plans
- Collaborate with Operational Leads to ensure compliance with LQTC lab practice guidelines and application of improvement measures
- People Development and Change Management:
- Support a culture of ongoing assessment and continuous improvement that promotes an exceptional experience for our customers and our people
- Identify and coordinate with subject matter experts as needed
- Develop tools and measures to effectively manage and communicate change to impacted teams and resources (e.g., providers, ancillary staff and customers)
- Business Development and Customer Engagement
- Serve as the laboratory consultant and subject matter expert for customer-facing activities
- Participate in proposal development and readiness reviews/assessments
- Engage with customers to address issues, drive improvements, and instill confidence in LQTC’s ability and qualifications to execute programs
- Present briefings, report findings, and share progress in implementation plans to both internal leadership and to customers
- Other duties as assigned
Required Qualifications:
- Certified as a laboratory director in forensic or clinic laboratory toxicology in the continental U.S. where the Contractor’s designated laboratory is located. The Contractor shall provide evidence of certification or licensure as a laboratory director with proposal and at six (6) month intervals thereafter
- Ph.D. in one of the natural sciences as defined in HHS Guidelines;
- Experience in forensic toxicology with emphasis on the collection and analysis of biological specimens for drugs of abuse; and
- Experience in forensic applications of analytical toxicology (e.g. publications, court testimony, conducting research on the toxicology of drugs of abuse) or qualify as an expert witness in forensic toxicology
- Minimum of five (5) years of experience providing day-to-day management of a clinical laboratory
- Minimum of three (3) years providing day-to-day management of an HHS-certified laboratory within the last three (3) years of this requirement
Additional Information:
- May require travel up to 25%
- This role is PART TIME
About Leidos QTC Health Services
Leidos QTC Health Services collaborates closely with government and non-government customers to address current and future program needs within the health services domain. We specialize in disability-focused medical examinations, independent medical exams and review services, occupational health services, diagnostic testing, and case management solutions. As innovators, we focus on advancing technologies that improve service delivery, with a particular emphasis on enhancing accessibility for examinees in rural communities. With a proven track record of continuous improvement and steady growth, we now handle over 2 million appointments annually. Visit www.qtcm.com for more information.
Compensation and Benefits
Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. As a result, we offer meaningful and engaging careers to support you and your career goals, all while nurturing a healthy work-life balance. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available here.
This role may fall under the Service Contract Act (SCA), a federal law which provides for a U.S. Department of Labor-prescribed minimum prevailing rate of pay and certain benefit levels. Where appropriate, Company-provided benefit plans such as comprehensive leave, holiday, medical, dental, life, accident, disability coverages, retirement plan contributions, and other health and welfare benefits and payments are utilized to meet these obligations.
Commitment to Non-Discrimination
All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos QTC Health Services will also consider for employment qualified applicants with criminal histories consistent with relevant laws.