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Posted Apr 26, 2026

Business Intake Coordinator

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Wilson Elser is a leading defense litigation law firm with more than 1400 attorneys in 46 offices throughout the United States. They are seeking a Business Intake Coordinator to manage client implementations on electronic billing systems and liaise with attorneys, clients, and vendors to ensure compliance and timely completion of billing processes. Responsibilities - Manages and tracks all client implementations on applicable electronic billing systems - Effectively liaising with attorneys, clients, middleware vendors and other administrative teams to meet the timeline for implementation and the specific electronic billing system requirements - Monitor all active matter transitions to e-billing, prioritizing and ensuring their timely completion - Identifying and documenting compliance requirements for each client’s e-billing process - Coordinating client guideline review and implementation - Reviews new matters to ensure all relevant electronic billing information is properly entered into the billing system so that invoices are ready to submit electronically when approved - Follows up with partners, secretaries, and clients, as appropriate, to obtain the required information - Assesses implementation process for improvements and possible efficiencies - Participating in firm-wide and departmental compliance projects and initiatives - Performing other duties as assigned - Processing write-offs per Firm policy - Assistance with the creation and distribution of daily, weekly, monthly reports Skills - Bachelor's degree and internship/work experience or 1-3 years' experience in legal e-billing may substitute for education - Intermediate knowledge of Microsoft Excel and Outlook - Strong reading comprehension, analytical and problem solving skills - Ability to exercise proper judgment - Ability to produce detailed and accurate work products - Ability to organize and prioritize work in a fast-paced and high volume environment to meet deadlines and daily requirements - Ability to communicate clearly and effectively, both orally and in writing with attorneys, staff, vendors and clients - Ability to provide quality client service to both internal and external contacts, regarding matters of a routine nature - Ability to identify issues and oversee the execution of resourceful solutions - Willingness to learn and develop new skills - Knowledge of legal billing and Middleware systems - Experience in project management - Knowledge of various Legal Electronic Data Exchange Standard (LEDES) billing formats (specifications, limitations, etc.) Benefits - 401(k) retirement savings plan - Medical - Dental - Vision - Disability - Life insurance - 401k match - Generous PTO plan - Access to corporate discount plans and other benefits Company Overview - Wilson Elser is the preeminent defense litigation firm in the United States. It was founded in 1978, and is headquartered in New York, New York, USA, with a workforce of 1001-5000 employees. Its website is http://www.wilsonelser.com.
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