Underwriting Assistant - Casualty

DUAL North America is a company that prioritizes a people-first culture and is seeking an Underwriting Assistant - Casualty. The role involves being the first point of contact for customer inquiries, managing electronic files, generating correspondence, and issuing policies and endorsements within established underwriting guidelines. Responsibilities - First point of contact for customer inquiries during the account life cycle - Rush Clearance and set up of electronic files, including filing. Prequalify risks per underwriting guidelines - Generate, edit, and send out a variety of correspondence on behalf of the Underwriters. Ex: Declination letters, quote follow ups, subjectivity reminders - Respond to client phone calls and emails, which requires the ability to understand the products offered - Review and issue policies within authority level - Review and approve tasks within authority level - Order, review, and follow up on inspections as needed (as required by line) - Follow up for carrier subjectivities - Issue Notices and handle in-house mailings as needed - Issue endorsements and cancellations/reinstatements according to established underwriting guidelines within required timeframes - Issue binders and invoices within authority level - Research issues escalated by Underwriting team including review of BPO transactions as needed Skills - Working knowledge of Insurance terminology - Typing proficiency (35 wpm minimum) - Proficiency in Microsoft Office Suite - Ability to follow policies and procedures - Complete assigned tasks correctly and on time - Must be able to learn quickly, know when to ask questions, be self-motivated and demonstrate an attention to detail - Be able to work independently for extended periods - Excellent written and verbal communication skills as well as a general understanding of business writing - Basic math skills needed for determining premium amounts, commissions, etc - Organizational/Time Management skills – The candidate must be able to handle multiple and varying assignments daily and be able to properly evaluate their importance - Must be able to work well in a small office environment and show a willingness to support the team including general clerical and administrative tasks as needed - Bachelor's Degree in a business-related field (i.e., Business, Economics, Finance, Accounting, Statistics, etc. Or Associate degree (A.A.) or equivalent from a two-year college or technical school with 1 to 3 years preferred - Proficiency in agency management system(s) - Experience working in a “paperless” environment Benefits - Medical - Dental - Vision - A wide variety of wellbeing offers - Competitive salary - Unlimited PTO - 401k with company match - Paid volunteer days - And more Company Overview - We’re Howden, the people first insurance group with employee ownership at its heart. It was founded in 1994, and is headquartered in London, England, GBR, with a workforce of 10001+ employees. Its website is http://www.howdengroup.com.