Key Responsibilities
Strategic ITAM Leadership
- Define and own the global AI-first ITAM managed services strategy aligned to client outcomes, revenue growth, and operational scalability.
- Serve as executive ITAM SME for clients, pursuits, and internal stakeholders.
- Establish standardized ITAM operating models aligned to ITIL, ISO, and regulatory requirements.
- Translate client business drivers into measurable ITAM value outcomes such as cost optimization, risk reduction, and lifecycle efficiency.
Pre Sales, Pursuit, and Solutions Design
- Lead ITAM solution design for qualified opportunities across enterprise and mid-market clients.
- Own ITAM sections of RFP responses, RFIs, and client proposals.
- Author Statements of Work including scope, assumptions, service levels, pricing inputs, and transition approach.
- Develop executive level presentation decks that articulate value, delivery model, and differentiation.
- Partner with Sales and Account teams to position ITAM as a strategic managed service offering.
- Support deal shaping, solution defensibility, and client presentations through close.
Managed Services Delivery Oversight
- Govern end to end ITAM lifecycle services including hardware, software, and cloud assets.
- Define service catalogs, SLAs, SLOs, and KPIs for ITAM managed services.
- Ensure integration between ITAM, ITSM, procurement, CMDB, and financial systems.
- Oversee onboarding, transition, and stabilization of new ITAM managed services clients.
- Drive continuous improvement initiatives focused on automation, data quality, and process maturity.
Governance, Risk, and Compliance
- Establish governance frameworks to manage licensing compliance, audit readiness, and contractual risk.
- Ensure alignment with software publishers, regulatory requirements, and client policies.
- Lead audit response strategy and remediation planning for managed services clients.
- Monitor asset risk exposure including underutilization, non compliance, and financial leakage.
Business Growth and Market Expansion
- Identify new ITAM service offerings aligned to market demand and client needs.
- Expand ITAM managed services footprint within existing accounts.
- Support pricing strategy, cost models, and margin assumptions for ITAM services.
- Track market trends and competitor offerings to inform solution differentiation.
Performance Management and Executive Reporting
- Define performance metrics across service delivery, financial optimization, and compliance.
- Build and govern executive dashboards for clients and internal leadership.
- Translate asset and license data into actionable insights for executive decision making.
- Drive service reviews focused on outcomes, not just operational metrics.
Team Leadership and Capability Development
- Lead and mentor ITAM solution architects, analysts, and service leaders.
- Set clear expectations for quality, accountability, and client engagement.
- Build scalable delivery models leveraging onshore, nearshore, and offshore resources.
- Identify skill gaps and drive training in ITAM, ITIL, and managed services delivery.
Industry Engagement and Thought Leadership
- Represent the organization in client briefings, industry forums, and conferences.
- Contribute to ITAM thought leadership, whitepapers, and service frameworks.
- Continuously refine solution methodologies to maintain competitive advantage.
Qualifications and Experience
Education and Certifications
- Bachelor’s degree in Information Systems, Computer Science, Engineering, or equivalent experience.
- ITAM certifications such as CSAM or CHAMP preferred.
- ITIL v3 or v4 Foundation or higher strongly preferred.
Professional Experience
- 10 or more years of progressive IT Asset Management experience.
- Demonstrated success delivering ITAM as a managed service to external clients.
- Proven leadership in pre sales, solution design, RFP responses, and SOW development.
- Strong background integrating ITAM with ITIL based ITSM, procurement, supply chain and financial processes.
- Experience supporting global environments including international logistics and regulatory constraints.
Technical Expertise
- Enterprise ITAM and ITSM platforms such as ServiceNow, Flexera, Oomnitza, ManagedEngine, Jira ITAM, or equivalent.
- Asset lifecycle management, software license optimization, and audit defense.
- Reporting and analytics using Power BI, Looker Studio, Tableau, or similar tools.
- Automation and data quality improvement initiatives.
Leadership and Client Skills
- Executive presence with strong storytelling and presentation capability.
- Ability to influence C level stakeholders and close complex services deals.
- Data driven decision making with strong analytical skills.
- Entrepreneurial mindset with a focus on scalable services and measurable outcomes.
Salary Range
$153,520.00 - $191,900.00 USD (Salary)- Please note that the salary information provided herein is base pay only (gross); it does not include other forms of compensation which may or may not apply to this specific position, namely, performance-based bonuses, benefits-related payments, or other general incentives - none of which are guaranteed, may be subject to specific eligibility requirements, and are wholly within the discretion of Astreya to remit.
- Further, the salary information noted above is a range that consists of a minimum and maximum rate of pay for this specific position. Where an applicant or employee is placed on this range will depend and be contingent on objective, documented work-related considerations like education, experience, certifications, licenses, preferred qualifications, among other factors.
Astreya offers comprehensive benefits to all Regular, Full-Time Employees, including:
- Medical provided through UHC (PPO, HSA, Surest options) / Medical provided through Kaiser (HMO option only) for California employees only
- Dental provided through UHC
- Nationwide Vision provided by UHC
- Flexible Spending Account for Health & Dependent Care
- Pre-Tax Account for Commuter Benefit/Parking & Transit (location-specific)
- Continuing Education and Professional Development via various integrated platforms, e.g. Udemy and Coursera
- Corporate Wellness Program provided by Goomi Group
- Employee Assistance Program
- Wellness Days
401k Plan
- Basic and Supplemental Life Insurance
- Short Term & Long Term Disability
- Critical Illness, Critical Hospital, and Voluntary Accident Insurance
- Tuition Reimbursement (available 6 months after start date, capped)
- Paid Time Off (accrued and prorated, maximum of 120 hours annually)
- Paid Holidays
- Any other statutory leaves, paid time, or other ancillary benefits required under state and federal law