Senior Manager of Program Management (Remote) (Healthcare)

At Claritev, we pride ourselves on being a dynamic team of innovative professionals. Our purpose is simple – we strive to bend the cost curve in healthcare for all. Our dedication to service excellence extends to all our stakeholders — internal and external – driving us to consistently exceed expectations. We are intentionally bold, we foster innovation, we nurture accountability, we champion diversity, and empower each other to illuminate our collective potential.

Be part of our amazing transformational journey as we optimize the opportunity towards becoming a leading technology, data, and innovation voice in healthcare. Onward and Upward!!! JOB SUMMARY: Claritev is seeking a strategic and results-driven Senior Manager of Program Management to lead and optimize program execution across our Innovation & Solution Lifecycle product organization and the Office of the Chief Medical Officer. This role is instrumental in driving operational excellence, aligning cross-functional initiatives, and delivering measurable business value through innovation. JOB ROLES AND RESPONSIBILITIES:

• Lead and coordinate the execution of strategic programs across Claritev’s Innovation and Solution Lifecycle Organization’s teams of product owners and managers.
• Manage multiple priorities, customer expectations, and stakeholder relationships to ensure alignment and delivery of key initiatives.
• Assist with project planning to define and manage project scope, cost, and schedule.
• Hire, develop and lead a small team of Program Managers.
• Measure and report on the ROI of each portfolio within the Innovation & Solution Lifecycle organization.
• Facilitate collaboration with development stakeholders to manage backlog and prioritize initiatives.
• Support operational development goal setting and reporting processes.
• Ensure alignment between functional and corporate goals and facilitate cross-functional goal reporting and tracking.
• Facilitate established meeting cadences, including coordination with Marketing, the Office of the CEO, organize internal knowledge transfers, and annual Innovation Summits.
• Promote transparency and knowledge sharing across departments to drive innovation and continuous improvement.
• Implement best practices in program management, resource planning, and performance tracking.
• Identify and act on opportunities to improve operational efficiency and program outcomes.
• Collaborate, coordinate, and communicate across disciplines and departments.
• Ensure compliance with HIPAA regulations and requirements.
• Demonstrate Company’s Core Competencies and values held within.
• This role will require travel of 1-2 times quarterly.
• The position responsibilities outlined above are in no way to be construed as all encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.

JOB SCOPE: This position will receive minimal day-to-day direction and uses independent judgement to help identify solutions, issues, trends and problems and implement action plans on large, undefined projects. The work is varied and complex, which will require this role to demonstrate flexibility. The position will work with internal customers including Vice Presidents to completing objectives. Qualifications JOB REQUIREMENTS (Education, Experience, and Training): * Minimum high school diploma along with a minimum of (10) years’ experience as a business analyst, operations subject matter expert or manager.
* Experience in a Program Management Office, Operations Management and/or as a Project Manager is preferred.
* Knowledge of the Healthcare industry and understanding major workflows associated with Provider Data Management, healthcare claim processing, etc. is desirable.
* Ability to lead, develop, mentor and coach teams
* Ability to manage multiple simultaneous projects including continuous evaluation of reordering priorities for self and staff as business needs dictate.
* An individual in this position must be able to work in a standard office environment which requires sitting and viewing monitor(s) for extended periods of time, operating standard office equipment such as, but not limited to, a keyboard, copier and telephone.
* Previous experience working from a home-based office.
* Required licensures, professional certifications, and/or Board certifications as applicable
* Individual in this position must be able to work in a standard office environment which requires sitting and viewing monitor(s) for extended periods of time, operating standard office equipment such as, but not limited to, a keyboard, copier and telephone

COMPENSATION

The salary range for this position is $150-170K. Specific offers take into account a candidate’s education, experience and skills, as well as the candidate’s work location and internal equity. This position is also eligible for health insurance, 401k and bonus opportunity.

 

BENEFITS

We realize that our employees are instrumental to our success, and we reward them accordingly with very competitive compensation and benefits packages, an incentive bonus program, as well as recognition and awards programs. Our work environment is friendly and supportive, and we offer flexible schedules whenever possible, as well as a wide range of live and web-based professional development and educational programs to prepare you for advancement opportunities.

Your benefits will include:

• Medical, dental and vision coverage with low deductible & copay
• Life insurance
• Short and long-term disability
• Paid Parental Leave
• 401(k) + match
• Employee Stock Purchase Plan
• Generous Paid Time Off – accrued based on years of service
  • WA Candidates: the accrual rate is 4.61 hours every other week for the first two years of tenure before increasing with additional years of service
• 10 paid company holidays
• Tuition reimbursement
• Flexible Spending Account
• Employee Assistance Program
• Sick time benefits – for eligible employees, one hour of sick time for every 30 hours worked, up to a maximum accrual of 40 hours per calendar year, unless the laws of the state in which the employee is located provide for more generous sick time benefits.

EEO STATEMENT

Claritev is an Equal Opportunity Employer and complies with all applicable laws and regulations. Qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability or protected veteran status. If you would like more information on your EEO rights under the law, please click here.

APPLICATION DEADLINE

We will generally accept applications for at least 5 calendar days from the posting date or as long as the job remains posted.

#LI – PS1

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