Note: The job is a remote job and is open to candidates in USA. Orita is a company that builds AI customer segments for major brands, helping them improve customer engagement and retention. They are seeking a Senior Partner Manager focused on Agencies to manage multiple agency portfolios, close sales opportunities, and enable agencies to effectively use Orita's services.
Responsibilities
• Manage a book of business of multiple agency portfolios, coordinating across agencies and our shared brand clients to deliver exceptional results
• Directly close sales opportunities with agencies
• Scale agency enablement
• Enable our agencies to be super-users of Orita
• Work closely with our Customer Success and Sales organizations to ensure customer experiences and transitions are seamless
• Act as a strategic advisor to partners looking to improve or optimize their marketing channels through email, SMS, and Direct Mail campaigns
• Become a product expert, and work closely with our product teams to create feedback loops from agencies (And their clients) that impact product roadmap
• Create and carry-out Quarterly Business Reviews for agencies, sharing progress, collecting feedback and identifying gaps
• Actively participate in the inevitable iterations, re-dos, collateral updates, and experiments surrounding how we serve our agencies and customers, whatever it may be
• Iterate, iterate, iterate!
Skills
• You've managed partnerships with eCommerce retention agencies or have worked at a retention marketing agency, and understand everything from strategy to execution within the Klaviyo platform
• You're a builder, and have experience operationalizing work. You've owned new initiatives and helped your business build in a more efficient and effective way
• At least 3 years of partner management experience
• Direct experience managing a book of business. You have met or exceeded quota and additional performance metrics
• You have strong organization skills, and the proven ability to manage a high volume of partners
• Events and dinners are fun, not a chore
• You're comfortable navigating ambiguity. You know where we need to go, but recognize it won't always be a straight path to get there
• You have an analytical mindset. You'll manipulate and analyze data to clearly identify performance, where we are succeeding, and what red flags we need to resolve
• You have experience collaborating cross-functionally with business partners. You work well with others to drive initiatives forward
• You have experience in a sales role
• You learn fast
• You live in New York City or are very excited to get there, regularly and live a drive or train ride away
• Martech experience
• Paid media experience
• Experience operating at a startup-level organization, with the ability and willingness to quickly pivot and expand on opportunities as they arise
• Experience with other email, SMS and direct mail platforms outside of Klaviyo too
Benefits
• Competitive salaries
• Healthcare
• 401K
• Equity in a fast-growing startup
• Flexible PTO policy
Company Overview
• Top commerce brands use Orita.ai to cut marketing costs and improve deliverability. It was founded in 2021, and is headquartered in New York, New York, USA, with a workforce of 11-50 employees. Its website is https://www.orita.ai.
Apply Now
Apply Now