Overview
We are looking for a dependable and highly organized Remote Scheduling Assistant to help manage appointment booking, customer communication, and small administrative support tasks for a home inspection company based in Fort Worth, TX.
This role is not overly fast-paced, but it does require someone who is detail-oriented, professional on the phone, and able to confidently help customers schedule services. The right person will ensure appointments are booked smoothly, clients feel taken care of, and no jobs are missed or lost.
Experience is not required — we are happy to train the right person. What matters most is a great attitude, strong communication, and a willingness to learn.
Responsibilities
• Answer inbound calls and assist customers in a friendly, professional manner
• Schedule, confirm, and reschedule inspections accurately
• Follow up with clients to ensure appointments are secured and completed
• Keep scheduling calendars organized and up to date
• Communicate clearly with field staff about daily schedules and changes
• Enter client information and notes into our system with attention to detail
• Support daily operations as needed
• Assist with small administrative tasks such as: Updating records and client files, sending appoitment reminders, supporting internal team organization, helping ensure job details don't fall through the cracks
Skills
• Strong customer service skills and a positive, helpful attitude
• Reliable, organized, and detail-oriented
• Comfortable speaking on the phone and communicating clearly
• Willingness to learn scheduling systems and processes (training provided)
• Basic computer skills and ability to work independently from home
• Availability during Central Time business hours
• Familiar with the DFW Metroplex
If you thrive on organization, enjoy supporting others through excellent communication, and are ready to contribute to a lively team from anywhere—this is the opportunity for you!
Job Type: Full-time
Pay: $16.00 - $17.00 per hour
Expected hours: 40 per week
Work Location: Remote