Note: The job is a remote job and is open to candidates in USA. Syntricate Technologies is seeking a ServiceNow Technical Consultant responsible for designing, configuring, and implementing ServiceNow solutions. The role involves leading client workshops, mapping business requirements to technical configurations, and developing custom applications using JavaScript.
Responsibilities
• Lead technical workshops to gather requirements, design solutions, and configure the platform (workflows, UI policies, business rules, script includes)
• Perform hands-on development using JavaScript, HTML, CSS, and API integrations (REST, SOAP, Integration Hub)
• Guide clients toward standard platform capabilities, focusing on configuration over customization
• Create technical design documents, test scripts, and user stories while performing unit testing and code reviews
• Serve as an escalation point for complex technical issues, implementing solutions that improve performance
Skills
• Experience in a Senior/Principal role requiring deeper expertise in specific workflows
• Strong proficiency in ServiceNow platform architecture, including UI Builder (UIB), Flow Designer, Workspaces, and Employee Center
• Deep knowledge of JavaScript, XML, HTML, and CSS
• Ability to translate business needs into technical requirements, demonstrated through previous consulting or implementation roles
• Certified ServiceNow System Administrator (CSA) in relevant modules ITSM, ITAM, SPM
• Certified Implementation Specialist (CIS) in relevant modules ITSM, ITAM, SPM
Company Overview
• Syntricate Technologies offers quality assurance, validation, regulatory, business analysis, and project management services. It was founded in 2004, and is headquartered in Boston, Massachusetts, USA, with a workforce of 51-200 employees. Its website is https://www.syntricatetechnologies.com.
Company H1B Sponsorship
• Syntricate Technologies has a track record of offering H1B sponsorships, with 2 in 2024. Please note that this does not guarantee sponsorship for this specific role.