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Posted Apr 25, 2026

Operations Manager/Director

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About the position We are seeking a new team member to lead the operations of our organization including, most essentially: human resources, employee culture, accounting, and organizational systems management. Additional work areas may be flexibly assigned depending on the individual’s areas of ability – such as supporting communications and fundraising tasks, directly managing an operational staff member, coordinating information technology management, or developing new organizational systems – with more abilities expected of a Director versus a Manager. The Operations Manager/Director works closely with senior leadership to strengthen the organization, develop and manage the organizational budget, support a vibrant team culture, and drive forward our mission and vision. Responsibilities • Stay up to date on emerging human resource policies and guidelines at both the State and national level • Draft and/or review a contract • Facilitate communications and scheduling with the Board of Directors • Assist with the long term planning, visioning, and goal setting for the organization • Assist with fundraising, primarily financial reporting for donor requests and reports, donor tracking, and providing tax receipts donor management • Coordinate with our external IT partner to ensure CB assets and systems are functioning • Ensure the organization is up to date on tax exempt and governmental filings • Administer an employee satisfaction survey and review the results with staff • Mediate a feedback conversation between a staff member and their manager • Coordinate strategic communications initiatives with other staff • Prepare the organization fiscal budget and lead subsequent reporting • Bookkeeping processes including invoicing, payroll, accounts payable, accounts receivable • Coordination with our external CPA to facilitate our bi-annual comprehensive audit and annual 990 tax filing • Coordinate and lead hiring and onboarding of a new employee Requirements • A Bachelor's Degree in Business Administration (or something similar) or prior work experience in a similar role, such as an accountant or office manager at a nonprofit or local government. • Experience building strong employee engagement and culture, especially within a remote environment. • Demonstrated experience with Excel, Google sheets, and enterprise resource planning systems (bonus points if it was at a nonprofit or local government) • Solid understanding of human resources policies and guidelines and ability to implement vis-a-vis an employee handbook. • Highly organized with strong attention to detail. • Ability to work as a cohesive team with a small group of highly skilled professionals to achieve outstanding outcomes for our communities. • Willingness to pitch in on basic office administration tasks such as travel logistics, ordering supplies, coordinating virtual and in-person meetings, and similar. • A strong work ethic and desire to grow personally and professionally. • Minimum of three years of relevant work experience for the Manager level or five years of highly relevant experience for the Director level. • Demonstrated success in a collaborative, remote work environment. Benefits • Community Builders covers 100% of the premium for a bronze level health insurance plan (with buy-up options available) and 100% of the premium for dental benefits. • We also match up to 3% towards an IRA. • Our time off package starts with 9 paid holidays and 23 days of paid time off. • Additionally, we offer flexible work hours and a 36-hour minimum work week instead of the traditional 40 hours.
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