This is a remote position.
Are you passionate about supporting a mission that changes children's lives for the better? Do you thrive in a virtual setting and have a sharp eye for detail? Virtual Rockstar is looking for a Medical Billing Assistant to join a compassionate and dedicated pediatric therapy team based in Hawaii.
About our client:
Our client is a team of pediatric therapists who are deeply committed to helping children reach new heights. Their mission is to improve the lives of their patients and families so they can fully participate in every part of life. Their vision is clear: to help children live their best lives in a positive, supportive environment.
Responsibilities
You’ll work closely with the in-house billing team and help manage the day-to-day billing and administrative operations, including:
Billing & Insurance Support
Verify patient insurance coverage and obtain pre-authorizations
Submit insurance claims and follow up on unpaid claims
Post payments to patient accounts and resolve billing discrepancies
Review and appeal denied claims
Generate billing reports for internal use
Ensure compliance with billing and coding regulations
Credentialing & Authorizations
Assist with provider credentialing with insurance companies
Maintain up-to-date credentialing documentation and timelines
Administrative & Patient Support
Manage therapist schedules and coordinate patient appointments
Confirm appointments and send reminders
Maintain electronic medical records and update patient files
Handle appointment rescheduling and maintain waitlists
Answer calls and handle patient inquiries (email/phone)
Manage referrals and send personalized communications
Explain insurance benefits to families and assist with related questions
Documentation & Reporting
Prepare insurance and billing documentation
Handle email correspondence and basic reporting
Support data entry and invoice generation
Requirements
Experience with medical billing and insurance processes
Familiarity with pediatric or therapy-based practices a plus
Excellent verbal and written communication skills
Highly organized and self-motivated
Comfortable working independently in a remote environment
Helpful Tools to Know:
Fusion EMR
Google Workspace
Microsoft Office
Google Chrome
Benefits
Competitive salary commensurate with experience.
Opportunities for professional development and growth.
Work in a dynamic and supportive team environment.
Make a meaningful impact by helping to build and strengthen families in the Philippines.
Apply Now