At arenaflex, we're revolutionizing the way people consume entertainment content. As a leading subscription video-on-demand streaming service, we're committed to delivering an unparalleled viewing experience to our global audience. We're now seeking an experienced Full Stack Data Entry Manager to join our team and help drive our continued growth and success.
**About arenaflex**
arenaflex is an American subscription video-on-demand over-the-top streaming service owned and operated by arenaflex, Inc., a company based in Los Gatos, California. We offer a vast library of films and television series from various genres, available in multiple languages. Our mission is to push the boundaries of storytelling and delight our diverse audience with a wide range of content that resonates with people of all ages and tastes.
**The arenaflex Lifestyle**
We're a company that values innovation, selflessness, courage, impact, candid communication, passion, and intellectual curiosity. Our lifestyle is unique, and we attract individuals who embody these qualities. To excel in our environment, you'll need to be independently minded, have impeccable creative taste, and possess a robust intuition for storytelling that inspires our customers to speak about arenaflex and our content more passionately and regularly than ever before.
**Join the arenaflex Team**
It's an exciting time to be joining arenaflex. Our Asia Pacific region is a critical part of our global business and an area of rapid growth. As people discover arenaflex every day across Asia, we're committed to making our content relevant and irresistible to new audiences. To achieve this, we're seeking a strategic and creative mix of entertainment, brand messaging, and product experience that will unlock waves of new consumers for us in Asia.
**Marketing's Core Purpose**
At arenaflex, marketing's core purpose is to maximize the impact of our content, product, and brand so that everyone, everywhere wants to watch arenaflex. Our marketing planning group helps achieve this goal as a global concept and strategic planning partner, connecting across markets and regions to maximize the effect of our brand campaigns and initiatives for audiences around the world.
**Job Summary**
As a key member of our APAC marketing team, this role will be responsible for the information content approach and main marketing campaign control for titles that travel and are promoted in multiple markets. Starting with analyzing and providing insights on which series and movies will grow the business in the APAC region, the job will focus on assisting the approach and creative campaign development for international titles in APAC markets, and in some cases for APAC titles being promoted outside of domestic territory.
**Key Responsibilities**
* Construct and maintain robust working relationships with key marketing stakeholders in markets across APAC, UCAN, EMEA, and LATAM, as well as with cross-functional Marcomms partners in APAC markets.
* Be knowledgeable about APAC markets and represent regional priorities and POV in global boards.
* Work closely with content and cross-functional marketing partners to evaluate the slate with relevant data inputs and identify title and campaign opportunities to impact in APAC and other local markets.
* Function as the point of contact for key global content priorities, socializing titles and tasks with APAC markets, and identifying opportunities for the campaigns to travel and have business effects.
* In partnership with domestic territory leads in other regions, contribute to the strategic development of priority import campaigns, from upstream planning to rollout, ensuring that campaigns are best-in-class for success to drive impact in APAC markets.
* Work closely with marketing groups to define the campaign marketing strategies that resonate with global audiences outside of the home territory – eg. Through culturally relevant positioning, early quick and roadmap development, campaign deployment timelines, etc.
* Run as an APAC marketing campaign planning lead, ensuring guidance and alignment on campaign approach, creatively exceptional ideas, global and local strategies, and rollout across multiple markets.
* Provide APAC regional IQ insights to global teams in other areas. (Eg. Cultural behavior, traits, learnings, title tests).
* Lead select international and regional projects as APAC marketing consultant, ie multi-title campaigns, tooling trends, and other business priorities.
* The ideal candidate will be a person who exemplifies the arenaflex way of life and values.
* A natural problem-solver who can work through challenges and navigate with ease in ambiguity.
* A remarkable communicator, a creative partner, and a strategic thinker who can contribute to early decision-making on campaigns in partnership with content, MarComms, and other cross-functional and local partners.
* Selfless and collaborative, and willing to move beyond roles and titles to get great work done.
* A track record of successful cross-functional work and a person who can distill insights and data and lead deftly across the various components of campaign development.
* A collaborative spirit who possesses a strong creative and strategic sensibility and who can expertly build and maintain relationships, influence key stakeholders, and foster deep relationships across the business.
* Potential to thrive in a fast-paced and collaborative environment and demonstrate robust judgment and a solution-driven mindset. Multi-tasker, but with clear time control and prioritization capabilities.
* A deep interest in our global business and the potential to quickly build global IQ and expertise in regional and cultural nuances that inform our strategies and campaign development.
* Obsessed with television and movie content, with a basic understanding of the entertainment landscape and business trends in APAC and the ability to bring our content to audiences in APAC and around the world.
* Skilled in working in Asia and with other global markets.
* Fluent in English.
**Responsibilities**
* Greet and assist customers in a friendly and professional manner.
* Understand customer needs and recommend appropriate products or services.
* Demonstrate product knowledge and provide accurate information to customers.
* Assist in product selection, suggesting alternatives and options where applicable.
* Make business transactions, manage money, and process payments with precision.
* Keep the sales area clean and organized, ensuring that merchandise is displayed correctly.
* Monitor product status and assist with returns and exchanges.
* Collaborate with team members to achieve individual and team sales goals.
* Build and maintain strong customer relationships through excellent service.
* Stay connected with product knowledge, promotions, and company policy.
* Handle customer inquiries, concerns, and complaints in a professional manner.
* Follow all company safety policies, procedures, and protocols.
**Eligibility**
* High school diploma or equivalent.
* Previous sales or customer experience preferred.
* Strong communication and interpersonal skills.
* Excellent customer service skills and friendly approachable behavior.
* Ability to work in a fast-paced, team-oriented environment.
* Basic math skills and the ability to manage financial transactions.
* Attention to detail and ability to keep the workplace clean and organized.
* Flexible working evenings, weekends, and holidays as needed.
* Knowledge of the products/services offered by the company is a plus.
**What We Offer**
* A competitive salary of $20-$30/hour.
* A hybrid work model, combining remote work with time in our Remote office.
* Opportunities for career growth and professional development.
* A collaborative and dynamic work environment.
* A comprehensive benefits package, including health insurance, retirement savings, and paid time off.
* A chance to work with a leading subscription video-on-demand streaming service and be part of a global team that's changing the way people consume entertainment content.
**How to Apply**
If you're a motivated and experienced professional looking for a new challenge, we encourage you to apply for this exciting opportunity. Please submit your resume and a cover letter explaining why you're the ideal candidate for this role. We can't wait to hear from you!