At arenaflex, we're on a mission to create a platform that inspires imagination and gives pleasure to over a billion users worldwide. As a key member of our team, you'll play a vital role in shaping the user experience and ensuring a safe and engaging community for all. We're seeking an experienced Full Stack Chat Moderator to join our team, working remotely from the comfort of your own space.
**Why Join Us?**
At arenaflex, we're a diverse and inclusive team that values creativity, empathy, and imagination. We're passionate about making a positive impact on our users' lives and strive to create a workplace that's inspiring, supportive, and fun. As a Full Stack Chat Moderator, you'll have the opportunity to work with a talented team of professionals who are dedicated to innovation and excellence.
**About arenaflex**
arenaflex is a leading social media platform that's revolutionizing the way people connect and share their ideas. With a global presence and a team of talented individuals from diverse backgrounds, we're committed to creating a platform that's inclusive, engaging, and safe for all users. Our mission is to inspire imagination and give pleasure to our users, and we're looking for talented individuals like you to help us achieve this goal.
**The Infra SRE-Application Services Team**
The Infra SRE-Application Services team is a dynamic and innovative group that's responsible for ensuring the operability, visibility, and automation of the arenaflex platform. We're a team of experts who are passionate about creating comprehensive experiences and solutions for our users, with minimal manual interventions. We value collaboration, hard work, and innovation, and we're always looking for talented individuals who share our vision and values.
**Key Responsibilities:**
* Perform SRE responsibilities and procedures on supported services, including but not limited to standby revolutions, maintenance, change management, monitoring, incident response, capacity planning, and disaster recovery.
* Augment framework uptime, availability, and reliability, to ensure functional and performance SLAs.
* Contribute to existing documentation and build effective documentation, such as functional runbooks, SOPs, SLA/SLO.
* Develop and lead pre-planning/tooling/automation to streamline processes and minimize human resources.
* Work cross-functionally and territorially with SRE/Dev/QA/PM teams to manage incidents and improve processes.
* Manage and focus on projects for high efficiency and exact deliveries.
**Essential Qualifications:**
* Four-year college education in Software engineering, a related field, or equivalent functional experience.
* 5+ years of demonstrated experience in software development with at least one programming language.
* 5+ years of experience with Linux Operating Systems, Systems Administration, Database concepts, Monitoring, and Shell scripting.
* Excellent analytical skills, critical thinking, and decision-making abilities.
* Superb communicator, collaborative person, self-starter, and quick learner.
**Preferred Qualifications:**
* Graduate degree in Software engineering, Design, or a related field.
* Proficiency in any of the following languages: Python, GoLang, C++.
* Ability in any of the following: SRE reasoning, AIOPS, APM, Disaster Recovery.
* Aptitude in any of the following tech stacks: Kubernetes, ElasticSearch, ClickHouse, Message Queue, OpenTSDB, Management Grid.
**Skills and Competencies:**
* Strong analytical and problem-solving skills.
* Excellent communication and collaboration skills.
* Ability to work independently and as part of a team.
* Strong attention to detail and organizational skills.
* Ability to adapt to changing priorities and deadlines.
* Strong technical skills, including proficiency in Linux, programming languages, and database concepts.
**Career Growth Opportunities and Learning Benefits:**
At arenaflex, we're committed to helping our employees grow and develop their skills and careers. We offer a range of learning and development opportunities, including training programs, mentorship, and career advancement opportunities. Our employees are encouraged to take ownership of their careers and pursue their passions, and we provide the support and resources they need to succeed.
**Work Environment and Company Culture:**
arenaflex is a remote-friendly company that values flexibility and work-life balance. Our employees work from the comfort of their own spaces, and we provide the tools and resources they need to stay connected and productive. Our company culture is inclusive, supportive, and fun, and we're committed to creating a workplace that's inspiring and engaging for all employees.
**Compensation, Perks, and Benefits:**
We offer a competitive salary and a range of benefits and perks, including:
* 100% expense inclusion for employee medical insurance.
* 75% payment inclusion for wards.
* A Health Savings Account (HSA) with an organization match.
* Dental, Vision, Short/Long-term Disability, Life, and AD&D insurance plans.
* Flexible Spending Account (FSA) options like Medical, Limited Purpose, and Child Care.
* 10 paid holidays each year, plus 17 days of Managed Personal Time (PPTO) (allocated upon employment and increased by residency).
* 10 paid days off each year, plus 12 weeks of paid Parental leave and two months of paid Supplemental Disability.
* Liberal benefits like mental and physical health benefits through our EAP and Lyra.
* A 401K organization match.
* Gym and cellphone service repayment options.
**How to Apply:**
If you're a motivated and talented individual who is passionate about creating a positive impact on our users' lives, we encourage you to apply for this exciting opportunity. Please submit your resume and a cover letter that outlines your qualifications and experience. We can't wait to hear from you!