At arenaflex, we're on a mission to revolutionize the way we work, and we're looking for talented individuals to join our team as a Data Entry Assistant / Typing Professional. As a key member of our remote team, you'll play a vital role in supporting our case processing and mail room operations, ensuring the smooth flow of information and documents across our organization.
**About arenaflex**
arenaflex is a dynamic and innovative company that's dedicated to providing exceptional services to our clients. With a strong commitment to excellence, we're constantly pushing the boundaries of what's possible in the industry. Our team is passionate about making a difference, and we're looking for like-minded individuals to join us on this exciting journey.
**Job Highlights**
* **Location:** Remote (United States, Vatican City, Virginia)
* **Company:** arenaflex
* **Position:** Data Entry Assistant / Typing Professional – Remote Case Processing and Mail Room Support
* **Compensation:** A competitive salary
* **Start Date:** Immediate openings available
**About the Role**
As a Data Entry Assistant / Typing Professional, you'll be responsible for supporting our case processing and mail room operations in a fast-paced, dynamic environment. Your primary duties will include:
* **Case Processing Support:**
+ Logging in petitions and creating and labeling case folders
+ Researching cases and preparing and entering associated data in systems
+ Maintaining the integrity of files within process units and file storage
+ Scanning documents and associating them to electronic case files
+ Putting case files in document order
+ Identifying, reporting, and obtaining missing documents for cases
* **Mail Room Support:**
+ Receiving, sorting, opening, organizing, date stamping as appropriate, and delivering incoming mail and cases
+ Operating letter insertion and postage equipment
+ Identifying and sorting mail, petitions, and files
+ Delivering routing sheets/file requests to the appropriate units
+ Requesting/receiving files from other units and delivering them to the appropriate units
+ Logging and delivering messages; logging petitions
* **Communications Support:**
+ Logging and delivering messages; logging petitions
+ Inputting call questions and/or email responses into tracking system; documenting every call/email
+ Escalating calls to supervisors as required by procedures
+ Resolving caller questions promptly and efficiently
+ Communicating answers clearly and correctly from scripted call response plan
+ Referencing answers from a computer while also rapidly typing notes into a system
**Essential Qualifications**
* **Minimum Qualifications:**
+ One (1) to two (2) years of relevant administrative experience preferred
+ Ability to pass a typing test of at least 35-40 WPM with no errors
+ Experience in an office/clerical environment is desired
+ Intermediate computer skills utilizing multiple monitors and active sessions
+ Basic use of MS Office including Excel, Word, and Email
+ Good Interpersonal and Professional Communication Skills
+ Good attention to detail while working in a fast-paced environment
+ Capable of working in a multi-task environment with rapidly changing priorities
+ Very good command of the English Language; Spanish is a plus
+ Demonstrate a professional work ethic
+ Ability to pass a thorough criminal background check and credit history to obtain and maintain a government clearance
* **Preferred Qualifications:**
+ Experience in a similar role or industry
+ Strong analytical and problem-solving skills
+ Ability to work independently and as part of a team
+ Excellent communication and interpersonal skills
**What We Offer**
* **Competitive Salary:** arenaflex offers a competitive salary that reflects your skills and experience.
* **Remote Work Opportunities:** As a remote employee, you'll have the flexibility to work from anywhere, at any time, as long as you have a stable internet connection.
* **Opportunities for Growth:** arenaflex is a dynamic and growing company, and we offer opportunities for growth and professional development.
* **Collaborative Work Environment:** Our team is passionate about making a difference, and we're looking for like-minded individuals to join us on this exciting journey.
* **Recognition and Rewards:** arenaflex recognizes and rewards outstanding performance and contributions to the team.
**How to Apply**
If you're a motivated and detail-oriented individual with excellent communication skills, we encourage you to apply for this exciting opportunity. Please submit your resume and a cover letter explaining why you're the perfect fit for this role. We can't wait to hear from you!