Enrollment Assistant (Data & Operations Support)

This is a remote position. **PLEASE CAREFULLY READ ALL THE DETAILS BEFORE APPLYING*** Job Title: Enrollment Assistant (Data & Operations Support) Work Type:  - Remote/WFH - Full-time  Working Hours: TBD (Usually US Hours/Night shift) Start Date: TBD JOB OVERVIEW: The Enrollment Assistant supports the Enrollment and Applications teams by ensuring student records, documentation, and tracking systems are accurate, complete, and up to date. This role plays a critical part in maintaining data integrity, supporting enrollment processes, and providing reliable reporting to leadership. This position requires strong attention to detail, organization, and the ability to manage multiple systems in a fast-paced, performance-driven environment. JOB ROLE & RESPONSIBILITIES:  Key Responsibilities: 1. Student Records & Documentation Management - Retrieve and organize student-related email communications - Upload and attach all relevant emails and documentation into student files Ensure all required documents are complete and properly stored - Maintain accuracy and compliance in all student records 2. Enrollment Tracking & Spreadsheet Management - Maintain and update enrollment tracking spreadsheets daily - Accurately log completed tasks and check off required actions - Ensure all tracking fields are updated in real-time or within required timelines - Monitor for missing or incomplete data and resolve discrepancies 3. Metrics Tracking & Reporting - Track daily, weekly, and monthly enrollment and application metrics - Generate accurate reports for leadership review - Identify trends, gaps, and inconsistencies in data - Ensure all reporting aligns with current KPIs and team goals 4. Database & System Accuracy (Salesforce/EdCloud) - Review student records within CRM systems for accuracy and completeness - Update statuses as directed and ensure proper workflow alignment - Identify missing data, incorrect statuses, or documentation gaps - Support the team in maintaining clean and accurate system records 5. Spreadsheet Creation & Process Support - Create and maintain tracking spreadsheets based on operational needs - Implement new tracking metrics as directed by leadership -  Improve existing tracking tools for efficiency and usability - Ensure all tools are structured, clear, and scalable 6. Meeting Preparation & Team Support - Compile reports, email summaries, and key data for meetings - Attend meetings when needed to provide accurate information - Document action items and assist with follow-up tasks - Support Enrollment Specialists with data and documentation needs 7. Communication & Coordination - Maintain clear and professional communication with team members and leadership - Provide timely updates on completed tasks and outstanding items - Collaborate with Enrollment and Applications teams to ensure alignment JOB REQUIREMENTS: Qualifications: - 1–3 years of experience in administrative, enrollment, or data support roles - Strong proficiency in Excel or Google Sheets (tracking, formulas, organization) - Experience with CRM systems (Salesforce, EdCloud, or similar preferred) - Strong attention to detail and accuracy in data entry and reporting - Ability to multitask and meet deadlines in a fast-paced environment - Strong organizational and problem-solving skills - Excellent communication skills Core Competencies - Detail-Oriented: Ensures accuracy in all student records and tracking - Accountable: Takes ownership of tasks and follows through consistently - Analytical: Identifies data gaps and inconsistencies - Proactive: Anticipates needs and supports team efficiency - System-Focused: Understands importance of accurate CRM and tracking usage - Confidentiality: Handles sensitive student information with integrity Performance Expectations (KPIs) - 100% accuracy in student file documentation and uploads - Timely completion of all tracking updates (same-day or within SLA) - Accurate and consistent reporting delivery - Identification and correction of data discrepancies - Successful implementation of new tracking processes Work Environment - Fast-paced, performance-driven team - High accountability with strong leadership support - Collaborative environment focused on student success and continuous improvement Why This Role Matters The Enrollment Assistant ensures that every student record is complete, every process is tracked, and every data point is reliable. This role directly supports enrollment success by keeping systems organized, accurate, and aligned—helping ensure no student falls through the cracks. Why Work with Gabtech Global, LLC? At Gabtech Global, we are committed to supporting our consultants and creating an environment where people can grow and succeed. We uphold our core values: - EXTRA MILE: We do more than what’s expected of us. - RELIABLE: We do what we say we’ll do. No follow-ups are needed. - TEAM PLAYER: We collaborate with each other to achieve our goals. - GENUINE CARE: We do what we do because we want to, not because we have to. - HUNGRY TO LEARN: We strive to be better every day.