TransUnion is a company that fosters collaboration and innovation, providing a dynamic work environment. The Credentialing and Onboarding Specialist role focuses on analyzing business and customer information, primarily for credentialing new customers and managing enablement codes.
Responsibilities
- Interpret and analyze a wide range of business and customer information, with a primary focus on credentialing new customers, re-credentialing existing customers, and creating and managing enablement and subscriber codes
- Provide support to the Team for QA accountability and assist the QA Team with questions or clarification on the QA process for Credentialing
- Continual review & maintaining of the internal QA process manual to ensure it is up to date in combination with continual audits performed on our Credentialing Team not to exceed 10% of work to be audited
- Collaboration with Management as a point of escalation when needed, for complex problem solving
- Performance of due diligence examination and or investigation on more complex cases as well as those involving additional geographic areas outside US not to exceed more than 30% of the actual work to be performed
- Authentication of end users permissible purpose/authorized uses based on local government regulations and laws
- Assessment of certified intended use of services and or products requested on more complex packages and/or packages from geographic areas outside US
- Examination and investigation via Third Party tools and/or resources; as well as research of online resources that can be used as compensating resource equivalent to third party tools and/or resources approved in the US
- Determination, verification and authentication of applicant’s federal, state, city/municipal and other government regulatory requirements including those on international soil
- Assessment and determination of applicant’s business legitimacy based on local government requirements per applicable country
- Enforcement of TransUnion policies regarding credentialing and ability to make recommended amendments to the same, based on working experience
Skills
- 1-3 years experience Credentialing and/or Onboarding
- Identifying, articulating, and solving complex problems based on submitting business unit needs and local governmental regulations
- Proficiency with Excel
- Provide support to the Team for QA accountability and assist the QA Team with questions or clarification on the QA process for Credentialing
- Continual review & maintaining of the internal QA process manual to ensure it is up to date in combination with continual audits performed on our Credentialing Team not to exceed 10% of work to be audited
- Collaboration with Management as a point of escalation when needed, for complex problem solving
Benefits
- Flexible time off for exempt associates
- Paid time off for non-exempt associates
- Up to 12 paid holidays per year
- Health benefits (including medical, dental, and vision plan options and health spending accounts)
- Mental health support
- Disability benefits
- Up to 12 weeks of paid parental leave
- Adoption assistance
- Fertility planning coverage
- Legal benefits
- Long-term care insurance
- Commuter benefits
- Tuition reimbursement
- Charity gift matching
- Employee stock purchase plan
- 401(k) retirement savings with employer match
- Access to TransUnion’s Employee Resource Groups
Company Overview
- TransUnion provides total credit protection all in one place from credit alerts, credit reports and credit scores. It was founded in 1968, and is headquartered in Chicago, Illinois, USA, with a workforce of 10001+ employees. Its website is http://www.transunion.com.