**Senior Customer Success Manager, Enterprise (Remote - US)**

Are you a seasoned Customer Success professional with a passion for driving business growth and delivering exceptional client experiences? Do you thrive in a fast-paced, dynamic environment where no two days are the same? If so, we invite you to join blithequark as a Senior Customer Success Manager, Enterprise, where you'll play a critical role in supporting our leading enterprise clients across the Northwest U.S. region. At blithequark, we're committed to empowering our customers to achieve their goals through innovative solutions and exceptional support. As a Senior Customer Success Manager, you'll be part of a talented team that's dedicated to delivering world-class experiences that drive business outcomes and foster long-term relationships. **About blithequark** blithequark is a leading provider of cutting-edge technologies and cybersecurity solutions that help organizations protect their assets and stay ahead of the curve. With a strong focus on innovation, collaboration, and customer satisfaction, we're shaping the future of cybersecurity and beyond. Our team is comprised of passionate professionals who share a common goal: to make a meaningful impact and drive business success. **Key Responsibilities** As a Senior Customer Success Manager, Enterprise, you'll be responsible for: * Developing and executing customized success plans that meet the unique needs of our enterprise clients * Building and maintaining strong relationships with executive-level stakeholders, including CISOs and CIOs * Providing exceptional support and guidance to clients, ensuring they achieve their desired outcomes and business goals * Collaborating with cross-functional teams to identify and address client needs, develop new solutions, and drive business growth * Analyzing client data and market trends to inform strategic decisions and drive business outcomes * Developing and delivering presentations, reports, and other materials to communicate client success and business value * Staying up-to-date with industry trends, best practices, and emerging technologies to ensure our clients receive the latest and greatest solutions **Requirements** To succeed in this role, you'll need: * 5+ years of experience in a Customer Success Manager role, with 6+ years in an enterprise SaaS or product support environment * A proven track record of developing strong executive relationships within Fortune 500 accounts * Strong communication, presentation, and relationship-building skills at all organizational levels * Experience with CRM software, such as Salesforce, and other customer success tools * Strong analytical and problem-solving skills, with the ability to think critically and strategically * Excellent time management and organizational skills, with the ability to prioritize multiple tasks and deadlines **Benefits** As a Senior Customer Success Manager, Enterprise, you'll enjoy a comprehensive benefits package that includes: * Base salary range: $139,400—$164,000 USD * Bonus eligibility and Restricted Stock Units (RSUs) * Remote-first work environment, with flexible working hours and generous PTO * Health, dental, and vision insurance * Career growth opportunities and access to top-tier learning resources * Inclusive and collaborative company culture * Access to cutting-edge technologies and meaningful work in cybersecurity **Work Environment and Company Culture** At blithequark, we're committed to creating a work environment that's inclusive, collaborative, and supportive. Our team is comprised of passionate professionals who share a common goal: to make a meaningful impact and drive business success. We believe in fostering a culture that encourages creativity, innovation, and open communication, where everyone feels valued and empowered to contribute. **Career Growth Opportunities and Learning Benefits** As a Senior Customer Success Manager, Enterprise, you'll have access to a range of career growth opportunities and learning benefits, including: * Regular training and development programs to enhance your skills and knowledge * Mentorship and coaching from experienced professionals * Opportunities to take on new challenges and responsibilities * Access to top-tier learning resources, including online courses, webinars, and conferences * A culture that encourages continuous learning and professional growth **How to Apply** If you're a motivated and results-driven Customer Success professional with a passion for driving business growth and delivering exceptional client experiences, we invite you to apply for this exciting opportunity. Please submit your resume, cover letter, and any relevant supporting materials to [insert contact information]. We can't wait to hear from you!