Remote Live Chat Agent – Flexible Schedule

We are seeking a Remote Online Live Chat Specialist to join our Customer Support team. In this role, you will be responsible for providing real-time assistance to customers through online chat, resolving their inquiries, and ensuring a positive customer experience. This is a remote position that offers flexibility and the opportunity to work from the comfort of your own home. Major Responsibilities • Engage with customers through live chat to provide support and assistance • Respond to customer inquiries in a timely and professional manner • Troubleshoot and resolve customer issues efficiently • Escalate complex issues to the appropriate team members • Maintain accurate records of customer interactions and transactions Qualifications • Excellent written communication skills • Strong problem-solving abilities • Ability to multitask and prioritize tasks effectively • Previous experience in customer service or online chat support is a plus • Proficiency in typing and navigating online platforms Skills • Customer-focused mindset • Ability to work independently and as part of a team • Attention to detail • Adaptability and flexibility • Empathy and patience If you are passionate about helping customers and thrive in a fast-paced online environment, we want to hear from you! Apply now to join our team as a Remote Online Live Chat Specialist. Created at 2025-02-27 02:23:09 Updated at 2025-02-27 02:24:44 Location: Remote (International); About Phdglobalaviation: Specialists in the Aeronautical sector who formed excellent products and services for pilots and the general public that meet the most demanding needs of the national and international aeronautical market. More about this company: https://www.linkedin.com/company/phdglobalaviation/Open positions: • Phdglobalaviation - Remote Live Chat Agent – Flexible Schedule