Job description
We’re seeking an organised, detail-oriented Admin & Operations Assistant to manage cleaning bookings on Saturdays and Sundays, with an additional half-day for a meeting with the Operations Manager. You’ll be the hub connecting clients, cleaners, and management.
Key Responsibilities:
• Allocate and manage cleaners for each booking
• Confirm job details and communicate with clients
• Track payments and booking status
• Manage cancellations, last-minute changes, and urgent issues
• Update CRM and scheduling systems with accurate records
• Provide support to recruitment and onboarding when required
What You’ll Bring:
• Excellent communication skills (WhatsApp, email, phone)
• Strong time-management and organisation
• Attention to detail and high accuracy in record-keeping
• Calm and solutions-focused under pressure
• Ability to work independently and manage multiple priorities
• Positive, proactive, and flexible approach
Job requirements
• At least 3 years’ experience in administration, operations, or scheduling
• Familiarity with CRM, ATS, or booking/scheduling systems
• Proficient in Microsoft Outlook and Excel
• Confident communicating via WhatsApp, email, and phone
• Strong attention to detail and accurate record-keeping
• Must have a reliable laptop, stable internet, and quiet workspace
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Original job Weekend Admin / Operations Assistant posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.