Talent Acquisition Operations and Compliance Manager

Requisition ID: 235258 Locations: Charlotte Click here to experience a Day in the Life of our Teammates! Uncap Your Potential at America's Largest Coca-Cola Bottler — Pour Your Passion into Purpose! We're more than beverages—we're building meaningful careers and vibrant communities. Join our team where your talent meets purpose, and every teammate directly shapes our success. • Career Growth: Clear pathways to advance and develop your career • Competitive Benefits: 401(k) match + health coverage + employee stock purchase plan • Purpose-Driven: Create meaningful impact in the communities you serve • Professional Development: Dedicated training + personalized mentorship Join us - your refreshing new chapter starts here! Job Overview The Talent Acquisition Operations & Compliance Manager will focus on supporting the optimization of our Talent Acquisition operations. This position will lead the process, technology, compliance, and back-office operations of the Talent Acquisition function. The Talent Acquisition Operations & Compliance Manager combines technical, compliance, and teammate management to support our recruiting processes and ensure best-in-class candidate experiences. This role will report directly to the Sr. Manager Talent Acquisition. Duties & Responsibilities Management: • Manages and develops a Talent Acquisition Specialist team through effective coaching, performance management, and training to achieve company goals and deadlines • Implements continuous improvement methods while maintaining customer focus • Models company values and encourages team engagement • Creates and maintains productivity dashboards to monitor KPIs and support hiring demands • Collaborates with TA Management, Legal, and HR partners to implement training programs for TA Business Partners, Recruiters, and Specialists • Reviews customer and candidate feedback through surveys to identify improvement opportunities Technology: • Oversees vendor relationships and system integrations • Administers myCAREER tool and coordinates with Talent Systems team on enhancements • Manages existing technology tools and systems • Provides input on new tool evaluation and implementation • Monitors technology vendor costs and partnerships • Maintains system documentation and user guides Process: • Implements and monitors TA branding initiatives across myCAREER site and social media channels • Coordinates with Marketing & Communications for content development • Analyzes recruiting metrics and KPIs to identify operational improvements • Executes process enhancements across the TA lifecycle • Reviews sourcing and recruiting activities for effectiveness • Implements improvements based on data analysis and team feedback • Maintains and updates Standard Operating Procedures (SOPs) for TA processes Compliance: • Conducts regular audits of TA compliance requirements • Monitors background check and onboarding process compliance • Implements compliance training programs • Ensures documentation meets regulatory requirements • Coordinates with vendors to maintain compliance standards • Reviews diversity-specific metrics and results Knowledge, Skills, & Abilities • TA processes and procedures to be used for training and onboarding of TA teammates. • Working knowledge of compliance requirements including OFCCP, EEOC, Title 7, and local/state employment laws • Demonstrated experience with recruiting tools, ATS systems, and candidate sourcing technologies • Ability to document and maintain TA processes and procedures for team training and onboarding purposes • Experience managing recruitment operations • Contributes to workforce planning initiatives and supports implementation • Assists with budget planning and monitoring • Practical understanding of employment laws to maintain compliance with regulations and corporate policies • Strong project management skills with ability to coordinate multiple priorities • Demonstrated problem-solving abilities and analytical skills • Experience managing and engaging remote team members • Proven ability to execute operational plans and initiatives Minimum Qualifications • Associate’s degree with 3 to 5 years or relevant experience • Experience with applicant tracking platforms (Workday, SAP SuccessFactors, or similar) • Strong organizational and project management skills • Experience with HRIS systems and recruitment platforms • Demonstrated ability to learn new technology systems quickly • Strong attention to detail and process orientation • Demonstrated analytical and critical thinking abilities • Strong technical and operational capabilities • Demonstrated proficiency in problem solving and strong communication skills Preferred Qualifications • Experience building presentations and training in PowerPoint and Canva • Strong proficiency with Excel including pivot tables and reporting • Exceptional customer service skills with ability to build and sustain effective working relationships across functions and levels while establishing credibility • Strong critical thinking and emotional intelligence with ability to develop actionable recommendations and influence decision-making • Must be able to work in high-pressure situations with positivity, professionalism and adaptability. • High sense of urgency and attention to detail Work Environment • Office Environment • This role requires in-person presence at our Corporate Office in Charlotte, NC • Must be comfortable with an onsite work environment; currently 4 days a week in office with 1 day remote flexibility. #LI-MP1 Equal Opportunity Employer - All qualified applicants will be considered for employment without regard to disability, protected veteran status, or any other characteristic protected by applicable law. 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