Job Description:
• Consult with multiple clients simultaneously to understand business and technical needs
• Be a trusted advisor to assigned clients; help align customer expectations with best practices
• Develop strategic roadmaps and project plans based on customer goals
• Work with clients and Project Managers to set expectations, drive alignment, and coordinate timelines
• Identify areas for cost savings through options such as autoscaling, right-sizing, and elimination of waste within the customer’s AWS environments
• Identify security gaps and develop best practice recommendations to help strengthen client security posture
• Document and present recommendations to customers, including senior leadership
• Translate customer requirements into LOE estimates, design documents and keep project tracking boards up to date
• Provide guidance to Cloud Engineers as they implement customer roadmaps
• Quality check engineering work; ensure top quality work and customer satisfaction
• Train customers in management and maintenance of new or upgraded environments
• Support Presales Cloud Solutions Architects in proposal design and positioning
• Document time spent on customer activities; record activities daily in Jira with weekly timecard submissions in Mavenlink
• Mentor Cloud Engineers
Requirements:
• Experience working in a customer-facing consulting role
• Experience developing project roadmaps, LOE estimates, and design documents
• Ability to lead customer facing projects, assigning work to teams, and quality checking engineering work
• Ability to translate technical requirements to a non-technical audience
• Ability to present solutions to customers, overcoming objectives, and creating consensus
• Ability to deploy AWS infrastructure using IAC tooling such as Terraform or CloudFormation
• Ability to build CI pipelines and automation (build, test, performance)
• Ability to design and build containerization solutions (infrastructure, pipelines, automation) using docker (dockerfiles, ECS, ECS Fargate) or kubernetes (manifests, helm and deployment tooling, KOPS, EKS, EKS, or Fargate)
• Understanding of AWS security controls, network boundary controls and related toolsets
• Knowledge of AWS’s Well-Architected Framework
• Ability to work with one or more scripting languages
• Occasional off-hours support, depending on client's need
• AWS Professional-level Certification (required within 6 months of employment)
Benefits:
• Remote work 100%
• Professional development opportunities