Job Description:
• Accurately and efficiently conduct medical record abstraction services both in-person and electronically
• Travel to medical facilities in specified area of region from home to complete review services as assigned by Virtix Health and represent Virtix Health with medical facility staff
• Scan relevant components of the medical record to support clinical reviews to be performed
• Contact provider offices to request copies of medical records
• Identify and coordinate the retrieval method and scheduling of record retrieval with provider offices
• Schedule retrieval with accurate and timely updates using the Virtix Health retrieval application
• Provide professional communication and customer service with provider offices throughout the record retrieval process
• Make regular and consistent phone calls to complete timely retrieval
• Enter and maintain records into the in-house computer application to document and track record retrievals
• Report daily productivity numbers to immediate supervisor through accurate and consistent maintenance of a spreadsheet
• Pass quality and accuracy testing as requested in a timely manner
• Fulfill those responsibilities and/or duties that may be reasonably provided by Virtix Health for the purpose of achieving operational and financial success of the Company
Requirements:
• Clinical experience is preferred – such as medical assistant, certified nursing assistant, medical clerk or related experience
• Previous call center sales or collections experience acceptable with experience in a healthcare environment or office setting preferred
• Knowledge, experience and/or training in accurate data entry, office equipment and procedures required
• Ability to communicate clearly through verbal and written communication, using proper spelling and grammar
• Professionally skilled in verbal and written communication
• Must be willing to travel
• Demonstrate accuracy and attention to detail in the retrieval lifecycle process
• Must have reliable high-speed internet
• Understanding of HIPAA regulations
• Computer skills with navigation of applications
• High School diploma or equivalency required
Benefits:
• Professional development
• Flexible work arrangements
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Apply Now