About the position
UPMC Health Plan has an exciting opportunity for a Senior Strategy Analyst for the MC SNP Data Analytics department! This is a full-time position working Monday through Friday daylight hours and will be a hybrid position consisting of working from home and in office.
As a Senior Strategy Analyst, you will play a crucial role in various project teams, addressing strategy and growth issues across all UPMC divisions. This position provides: market research, reporting (e.g., calculate market share), and analysis (e.g., identify and explain trends underlying volume changes) to support a portfolio of projects. This position develops new analytical and reporting tools in anticipation of new projects/engagements.
Responsibilities
• Supports a portfolio of multiple active projects simultaneously with the ability to transition priorities as needed
• Selected duties include: the preparation and formatting of standard and customized data reports; the creation of decision support tools such as utilization models-primarily descriptive in nature; profiles and assessments of market trends, new markets, competitors and complementors, clinical capacity and patient throughput; literature reviews; assessing financial documents, complete maps using software tools; analysis of patient satisfaction data.
• Conduct peer benchmarking analyses, analyze UPMC’s locations by market and service type, and support UPMC’s systemwide community benefits reporting tool.
• Ensures the quality of analytical work through a formal review/quality check process.
• Identifies technical errors and limitations, as well as potential methodological and logic deficiencies in final deliverables.
• Develops validation and testing protocols to ensure accuracy and quality of final deliverables.
• Ability to clearly and concisely communicate to a variety of audiences in both oral and written formats.
• Recognize and use correct grammar, punctuation, and spelling; write in proper formats to meet informational needs; communicate information in a succinct and organized manner; and produce technical written information.
• Ability to effectively express information (e.g., ideas, facts) to individuals and/or groups, adapting to the target audience, as well as the nature of the information (e.g., technical, sensitive, controversial).
• Applies knowledge of research techniques, critical thinking, and structured analytical techniques to analyze and resolve multifaceted issues/problems in support of UPMC priorities.
• Analyze and visualize data to support decision-making processes and achieve organizational goals.
• Synthesize findings and implications of data into reports and exhibits that support actionable decision making.
• Works collaboratively with data translators and visualizers to convey data insights clearly and accurately to various stakeholders.?
• Develops and maintains trusted working relationships with internal UPMC departments, and external third-party consultants/vendors as appropriate and directed.
• Interact with clinical and non-clinical teams throughout each project to ensure data definitions and assumptions are accurate, and that deliverables meet the needs of the target audience.
• Assist in organizing and leading discussions with multi-disciplinary teams.
• Actively research new industry trends and market dynamics; identifying those that may impact UPMC and convey those to the Departments' leaders, develop knowledge and subject matter expertise around UPMC's full spectrum of operations and markets served.
• Stay up to date on new solutions relevant to the department through various webinars, training and intermittent conferences requiring brief travel.
• Master new data intel and computer software programs and upgrades, as applicable.
• Exhibit advanced problem-solving using various information sources.
• Performs in accordance with system wide competencies/behaviors.
• Performs other duties as assigned.
Requirements
• Bachelor's level degree with 5 years of relevant experience or Master's level degree with 3 years of relevant experience required
• Proficiency in Microsoft Office Suite (Excel, PowerPoint, Teams, etc.) is essential.
• The candidate should be comfortable with relational databases and have experience in advanced Excel capabilities (Pivot tables, programming macros, etc.).
• Relevant experience in the following areas is required: (1) market research (2) experience using quantitative, business intelligence and/or relational database. (3) manipulation of data.
• Demonstrates strong communication and interpersonal skills, manages responsibilities with professionalism and resilience, and commits to continuous personal, professional development.
• Collaborates effectively with colleagues and contributes to a positive team environment.
• Act 34
Nice-to-haves
• Preference is given to MBA, MHA, and analytically oriented programs such as economics, statistics, information sciences, or mathematics.
• Experience with commercial Healthcare data (Vizient, Sg2) and Government datasets, Power BI, Qlik/QlikSense is preferred.
• Experience with Access, Visual Basic, SQL and econometric analysis is helpful but not required.
• Experience with SPSS, SAS, or other another statistical application, as well as other data tools such as Advisory Board, Thompson, and DataBay is preferred.