Complete Description:
Job Title: Product Specialist 5
Location: Remote
Interview: Teams
• Years of Relevant Experience: 7 years
• Preferred Education: Bachelor's Degree in Computer Science, Information Technology, Computer Engineering, or a closely related field.
Job Description:
• Create and manage changes to the system without interruption to the user
• Modify/configure the system to increase benefits and usability.
• Daily administration and support of Salesforce including but not limited to managing multiple user setups, permission groups, customization of objects, fields, record types, page layouts and validations.
• CRUD management & maintenance of user & system licenses.
• Communicate with users regarding new features, enhancements, and changes to the system.
• Monitor usage and mentor users/groups need assistance.
• Continually seek ways to further enhance the end-user experience.
• Document company processes and workflows.
• Develop process documentation and field maps.
• Create new processes and associated reporting.
• Import data as appropriate.
• Monitor and manage exception logs for back-end system integration with SFDC.
• Monitor, maintain & improve data quality.
• Create & maintain dashboards.
• Create & maintain reports including folder maintenance.
Mandatory skills:
• Salesforce.com Administrator certification is required.
• Bachelor's degree in information technology or related field.
• Excellent analysis and problem-solving skills.
• Detail oriented and self-starter with strong written and interpersonal skills.
• Ability to work independently, as well as part of a team.
• Great communication skills with enthusiastic personality.
Required Skills:
• Salesforce.com Administrator certification is required Required.
• Bachelor's degree in information technology or related field Required
• Experience Working administration and support of Salesforce including but not limited to managing multiple user setups, permission groups, Required 5 Years Experience.
• CRUD management & maintenance of user & system licenses Required 5 Years experience.
• Monitoring and managing exception logs for back-end system integration with SFDC Required.
Certifications or Desired skills if any:
• Salesforce, Salesforce Service Cloud, Salesforce Shield, Drawloop, Copado, ezProtect, OwnBackup backups and seeding, Metazoa Snapshot
Nice To Have Skills:
• Strong work ethic/Time & attendance punctuality
#TB_EN
#ZR
Apply Now
Apply Now