About Pulse iD
Pulse iD is a leading fintech company specializing in loyalty and rewards solutions for financial institutions, telcos, and non-bank entities. With a focus on hyper-personalization, enterprise-grade systems, and AI-powered analytics, Pulse iD delivers innovative and scalable platforms for customer engagement and retention.
Job Summary
We are seeking an experienced and strategic Senior Project Manager to lead high-impact projects and drive cross-functional collaboration. The ideal candidate will have 7-9 years of experience managing complex projects, preferably within fintech, SaaS, or digital marketing industries. This role requires a deep understanding of project management principles, strong leadership skills, and the ability to manage multiple large-scale projects while aligning with organizational goals.
As a Senior Project Manager, you will take full ownership of end-to-end project delivery, oversee stakeholder management, and play a pivotal role in shaping best practices for the Project Management Office (PMO).
Key Responsibilities
Strategic Project Planning and Leadership
- Define project objectives, scope, deliverables, and success criteria in collaboration with clients and internal teams.
- Develop comprehensive project roadmaps, ensuring alignment with business goals, timelines, and budgets.
- Lead multiple, large-scale projects simultaneously with a focus on quality, efficiency, and client satisfaction.
Stakeholder Engagement and Communication
- Serve as the primary point of contact for senior clients, ensuring transparency, trust, and alignment.
- Manage relationships with internal cross-functional teams, third-party vendors, and strategic partners.
- Facilitate regular stakeholder meetings, providing clear updates on progress, risks, and key milestones.
Risk Management and Problem Solving
- Proactively identify risks and develop robust mitigation strategies to address potential roadblocks.
- Resolve high-impact issues promptly while maintaining project momentum and quality standards.
Team Leadership and Mentorship
- Lead and mentor project teams, fostering collaboration and accountability.
- Provide guidance to junior project managers or coordinators, ensuring adherence to best practices.
- Advocate for continuous improvement within the project management function.
Data-Driven Insights and Reporting
- Oversee the integration of Pulse iD's analytics tools into client platforms, ensuring actionable insights on campaign performance, user engagement, and ROI.
- Present detailed project progress reports and insights to senior management and clients.
Process Optimization and Innovation
- Contribute to the development and implementation of PMO frameworks, processes, and methodologies to improve efficiency and scalability.
- Stay updated with industry trends and introduce innovative practices to elevate project delivery standards.
Qualifications and Skills
Experience and Education
- 7-9 years of experience in project management, with a strong track record of leading complex projects in fintech, SaaS, or digital marketing.
- Bachelor's degree in Business, Technology, Marketing or a related field (PMP, PRINCE2, or similar certifications are highly preferred).
Technical and Leadership Skills
- Advanced proficiency in project management tools such as JIRA, Trello, or MS Project.
- Deep understanding of APIs, loyalty platforms, marketing initiatives, and merchant integrations.
- Exceptional leadership and team management skills.
- Strong strategic thinking and decision-making abilities.
Soft Skills
- Outstanding written and verbal communication skills for high-level client and team interactions.
- Strong negotiation, conflict resolution, and stakeholder management abilities.
- Highly organized, detail-oriented, and capable of managing competing priorities in a dynamic environment.
Preferred Experience
- Managing enterprise-grade loyalty programs or marketing campaigns for financial institutions or telcos.
- Leading cross-border rewards programs and affiliate partnerships.
- Experience with analytics dashboards, campaign management platforms, or merchant integrations.
Why Join Pulse iD?
Leadership Opportunities: Be at the forefront of delivering cutting-edge fintech solutions.
Global Impact: Work on high-impact projects across APAC, CEMEA, and ME markets.
Career Growth: Join a dynamic and innovative environment with opportunities to grow into senior leadership roles.
How to Apply
If you are a seasoned project management professional with a passion for driving impactful solutions in fintech, we'd love to hear from you!
Apply Now