About the position
Responsibilities
• Lead full implementation project cycles from discovery through post-production support.
• Serve as the primary point of contact for clients during implementation.
• Conduct needs assessments and convert business requirements into functional solutions.
• Configure, test, and validate system features and integrations.
• Build implementation plans, timelines, and documentation.
• Provide client training, demos, and best-practice guidance.
• Partner with Product, Engineering, and Customer Success teams.
• Manage multiple projects simultaneously with high attention to detail.
• Identify optimization opportunities and resolve technical issues.
Requirements
• Must currently reside in the United States.
• Must have legal authorization and the right to work in the USA.
• Bachelor’s degree in Business, IT, Computer Science, or equivalent experience.
• 5+ years of implementation consulting or systems integration experience.
• Strong communication and client-facing skills.
• Experience with enterprise systems, SaaS environments, or API integrations.
• Ability to work independently and in a hybrid setting.
Nice-to-haves
• PMP, Scrum Master, or similar certification.
• Experience with automation tools, workflow systems, or data integrations.
• Background in management consulting or enterprise software.
Benefits
• Salary: $145,000 – $150,000 yearly
• Annual Bonus: Typically 10–20% of base salary
• 401(k)
• Health Insurance
• Dental & Vision Insurance
• Life Insurance
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