Senior Customs Director – Job Description Overview We are seeking a Senior Customs Director to lead and transform our customs and trade compliance function across North America. This is a high-impact, ground-floor opportunity to build internal capabilities, ensure regulatory compliance, and optimize import operations at scale. Key Responsibilities Customs Compliance & Oversight Own end-to-end customs compliance across North America Ensure accurate HTS classification for all imported products Oversee and manage customs brokers and freight forwarders Maintain compliance with all U.S. customs regulations Risk Management Identify and mitigate compliance risks Ensure proper documentation and audit readiness Monitor for exposure to penalties, duties, or chargebacks Process Optimization Evaluate and redesign customs and import processes Improve efficiency, accuracy, and cost control Implement best practices in trade compliance Strategic Initiatives Assess feasibility of in-house customs clearance Identify cost-saving opportunities (e.g., duty drawback programs) Build roadmap for internal customs function Cross-Functional Collaboration Partner with operations, logistics, and procurement teams Provide expertise on tariffs, duties, and trade regulations Support inbound supply chain decision-making