InfoTrack is a leader in legal technology, connecting law firms to essential services for successful litigation. The Sales Development Representative will drive growth by identifying and generating new business opportunities through inbound and outbound outreach, while building meaningful connections with prospects.
Responsibilities
- Respond, engage, and qualify inbound leads and inquiries
- Be the first point of contact for new business prospects and determine the next steps for each prospect moving forward
- Anticipate needs by studying services and conducting market research to identify new leads
- Engage current users to expand awareness, educate, ask for referrals, identify new opportunities and develop account intelligence
- Effectively partner and work across the InfoTrack teams, including marketing and customer success
- Work closely with the product and marketing teams to develop account intelligence, relationship maps, and use case opportunities
- Schedule online demos for the Account Executive (AE) team
- Act as the subject matter expert on the InfoTrack product
Skills
- 1+ years of corporate experience, which may include internships or customer service positions (previous experience in software sales is a bonus but not required)
- Prior experience using Salesforce or similar CRM software is a plus
- Prior familiarity with the legal services industry is a plus
- Eager to continue or begin a career in software sales
- Excellent communication ability. You need to be able to write well, be clear and persuasive on the phone, and be comfortable delivering presentations over video conference tools such as Zoom
- Computer savvy-we sell software, so you need to be someone who can quickly learn how to use new technology and new websites and explain how they work to others. You must know how to use Word, PowerPoint, and Excel
Benefits
- 401(k) Match
- Medical, Dental, & Vision Insurance
- Employer-funded Short/Long-Term Disability, Life, and Accidental Death & Dismemberment (AD&D) Insurance
- 20 Days of Paid Time Off (PTO)
- 11 Paid Holidays
- "Be Me Time" off for mental health, re-charging, volunteering
- Matching Gift Program
Company Overview
- InfoTrack US is a legal technology firm that provides a platform with legal data, services, and smart searches. It was founded in 2016, and is headquartered in New York, New York, USA, with a workforce of 201-500 employees. Its website is https://www.infotrack.com/.