Note: The job is a remote job and is open to candidates in USA. Bectran, Inc. is a company that provides cost-effective credit management and accounts receivable automation solutions. They are seeking a Product Specialist to assist with customer implementations, analyze customer requirements, and conduct product demos, contributing to product growth and customer support.
Responsibilities
- Assist or lead ongoing customer implementations for Bectran platform
- Assist in product growth by analyzing customer requirements and designing features/workflows
- Prioritizing product roadmaps based on customer priorities and development lifecycles
- Conduct product demos for prospective clients through online conferencing tools
- Assist in customer support for existing customers, through phone, email or support tickets
Skills
- A Bachelor's degree in Business, Computer Science, Information Systems, or a related field
- 1–3 years of experience in a client-facing, technical, or product-related role
- Enthusiasm for application and product design
- Passion for software products and an eagerness to understand and explain them
- Track record of building lasting relationships with clients
- Excellent communication skills, with the ability to clearly convey technical concepts
Benefits
- 100% paid medical coverage through Blue Cross Blue Shield (choice of PPO and HSA plans).
- 100% paid dental, vision, and life insurance through Principal.
- Options to participate in Health Savings Account (HSA) and Flexible Spending Account (FSA) plans.
- Short-term and long-term disability (STD/LTD) plans available for employee election through Principal.
- Retirement savings plan with a 401(k) offering Roth and traditional contributions through Principal.
- 15 days of Paid time off (PTO) and 8 holidays off annually.
Company Overview
- Bectran, the industry-leading SaaS platform, has grown rapidly over the years to become the companion toolkit for the Credit Department just as CRM is for the Sales Department. It was founded in 2010, and is headquartered in Schaumburg, Illinois, USA, with a workforce of 51-200 employees. Its website is http://www.bectran.com.
Company H1B Sponsorship
- Bectran, Inc. has a track record of offering H1B sponsorships, with 13 in 2025, 23 in 2024, 2 in 2023, 2 in 2022, 3 in 2021, 3 in 2020. Please note that this does not guarantee sponsorship for this specific role.