Note: The job is a remote job and is open to candidates in USA. Guaranteed Rate Companies is a leader in mortgage lending and digital financial services. They are seeking a dedicated Bilingual Mortgage Loan Processor to work closely with Loan Officers, ensuring a timely and accurate experience for clients throughout the mortgage process.
Responsibilities
• Work closely with our Loan Officers to ensure a timely and accurate experience for our clients—from first time home buyers to refinancers—throughout the entire mortgage process
• Scheduling and tracking of closing dates, contingency dates and loan lock expirations
• Review loan approvals and address all conditions required for underwriting and closing
• Receive on-going, comprehensive training and become an expert on home loan products and the mortgage process
• Scheduling and tracking of closing dates, contingency dates and loan lock expirations
• Prepare and submit timely and accurate loan files to the Closing Department
• Use state of the art technology to manage your loan pipeline as well as conduct credit and underwriting analysis
• Provide world-class customer service and respectful, consultative guidance to your clients
Skills
• Must have 3+ years of processing experience
• Experience using Encompass, Fannie Mae's Desktop Underwriter and Freddie Mac's Loan Prospector
• Excellent disposition, mindset, communication skills and work ethic
• Ability to multi-task with strong attention to detail while meeting deadlines in a fast-paced environment
• Strong listening, problem solving skills and out of box thinking
• An inherent love of and desire to serve clients and create something unique and fantastic
• A commitment to integrity and customer service
• Ability to fluently speak Spanish
Benefits
• Eligibility to participate in a company-sponsored 401(k)
• Vacation benefits
• Eligibility for medical, dental, vision, and prescription drug benefits
• Flexible benefits (e.g., healthcare and/or dependent day care flexible spending accounts)
• Life insurance and death benefits
• Critical care insurance
• Personal accidental insurance
• Commuter benefits
• Pet insurance
• Certain time off and leave of absence benefits
• Well-being benefits (e.g., employee assistance program)
• Other supplemental benefits (e.g. legal planning assistance; identity theft protection; pet insurance; wellness resources)
Company Overview
• Rate is a mortgage company that provides mortgage-related services and solutions. It was founded in 2000, and is headquartered in Chicago, Illinois, USA, with a workforce of 5001-10000 employees. Its website is https://www.rate.com.