Note: The job is a remote job and is open to candidates in USA. SimpliFed is a company focused on maternal care at home, utilizing a Maternal Health Operating System to enhance patient experiences and clinical outcomes. The Commercial Sales Operations Coordinator will support sales efforts by providing insights through client dashboard reporting and managing CRM and sales activities.
Responsibilities
- Own the creation, maintenance, and ongoing enhancement of client-facing dashboards that track:
- Utilization, engagement, and revenue trends
- Payer performance
- Client-specific KPIs and SLAs
- Maintaining data integrity, updating records, generating reports, and managing dashboards in Hubspot
- Translate complex data into clear, client-ready visuals and summaries for sales, account management, and leadership teams
- Manage OON (Out of Network) reporting to the Operations team and ensure prioritization is aligned with commercial growth strategies
- Partner with Sales, Account Management, Finance, and Clinical teams to ensure data accuracy and consistency
- Prepare recurring reports for client business reviews, renewals, and executive presentations
- Assisting with sales and client scheduling, conferences, and customer communications, relationship management, and growth needs such as creation and management of collateral, coordinating requests and support tickets from clients, and onsite coordination
- Support sales forecasting, pipeline tracking, and performance reporting
- Respond to ad-hoc analytical requests from sales leadership and cross-functional partners
Skills
- 1-3 years of experience in sales and growth at startups, or health care organizations, or consulting
- Strong communication skills, both written and verbal
- Experience using CRM software and customer success tools as well as Google Suite, HubSpot, Jira, Confluence, and others
- Strong problem-solving skills and the ability to navigate complex issues with customers
- Excellent organizational skills and attention to detail
- Ability to work independently and as part of a team
- Positive attitude with a passion for customer satisfaction and relationship-building
- Ability to travel as needed to clients
- Valid Drivers License and REAL ID
- Applicants must be currently authorized to work in the United States on a full-time basis
- Bachelor's degree or equivalent experience
- Experience working in women's health, health tech, or a provider group
- Previous experience in sales, onboarding, training, or client education
- Demonstrated ability to succeed in a fast-paced start-up environment
Company Overview
SimpliFed is a telehealth company that provides access to virtual breastfeeding support to new and pregnant parents. It was founded in 2020, and is headquartered in Ithaca, New York, USA, with a workforce of 11-50 employees. Its website is https://www.simplifed.com.
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