This is a remote position.
ORGANIZATIONAL PROCESS SUPPORT
• Assists in gathering data on existing processes and helps identify employee or department pain-points.
• Helps document technical, tool, and situational limitations for each process.
• Supports in drafting strategies and recommendations for process improvements under guidance of senior team members.
• Stays informed on new technologies and concepts that may benefit the organization and shares relevant findings with the team.
PROJECT IMPLEMENTATION SUPPORT
• Assists Project Managers in coordinating organizational changes and process improvement initiatives.
• Helps prepare project timelines, trackers, and reports to ensure requirements and deadlines are met.
• Provides basic project status updates and documentation for stakeholders and team members.
• Supports in collecting quotations and documentation needed for Finance when dealing with external suppliers.
• Coordinates simple requests with internal teams (e.g., IT for access, creative/copy for materials).
• Assists in risk documentation, supplier specifications, and maintaining updated project records.
• Helps draft communication materials and announcements for employees impacted by process changes.
PROCESS SUSTAINABILITY SUPPORT
• Monitors and reports on common implementation issues (e.g., employee feedback, technical challenges).
• Supports the Internal Organization team in keeping updated records of changes and process alignments.
• Assists HR in promoting compliance-related behaviors through documentation and communication.
• Helps track and update basic performance metrics of implemented processes.
• Maintains vendor and supplier contact lists, and helps in researching potential alternative suppliers.
• Assists in organizing employee training sessions and ensures updated documentation/manuals are available.
Requirements
• Bachelor’s degree in Business Administration, Management, Industrial Engineering, Information Systems, or related field (fresh graduates welcome).
• Strong organizational, communication, and documentation skills with attention to detail.
• Proactive and eager to learn, with basic knowledge of project management or collaboration tools (MS Office, Google Workspace, Trello/Asana, etc.).
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