Job Description
Our well-known AI client is hiring two People Operations Specialists to join their People Services team within Data Solutions. This is a high-volume, operational role for someone who thrives in fast-paced startup environments and enjoys solving problems through process improvement and automation. You will serve as frontline support for employees, handling a large volume of tickets and requests daily while maintaining exceptional accuracy and attention to detail.
What you’ll do
• Manage high volume of People Services tickets in a Jira-based ticketing system
• Perform administrative tasks in Workday (HRIS)
• Execute data entry and spreadsheet-heavy operational work with extremely high accuracy
• Provide employee-facing support (internal customer service)
• Support onboarding workflows and contractor onboarding/offboarding as you ramp
• Identify and implement process improvements, including automation opportunities using AI tools
• Take on additional operational projects based on team needs