Payer Product Manager

The SSI Group, LLC, headquartered in Mobile, Alabama, is a national leader in Healthcare Technology. Payer Product Manager       Job Code PM.231.002 FLSA Status Exempt Job Family Product Management Cost Center 231     Purpose of Position To focus on running a product (or product set) as a line of business; responsible for the entire product life cycle from inception to sunset and with all that they may entail.       Duties and Responsibilities Essential Functions - Employs product lifecycle management which includes managing appropriate resources to meet that plan and approve detailed designs, supervises the development, and implements application user interface and web-based solutions and ensures appropriate messaging is conveyed to all functional components of the organization (e.g. Leadership, Finance, Sales, Implementation, Support). - Coordinates activities with stakeholder departments (Senior Leadership, Product Engineering, Sales, & Marketing) to ensure new offerings include the desired capabilities & launch on time and within budget. - Works with existing Product Managers to evaluate crossover of Payer product offerings to the provider market. - Completes and maintains comprehensive product roadmaps based upon customer input, market analysis, and competitive intelligences. - Defines, executes, and maintains product strategy and new feature development. - Provides strategic product demonstrations and presentations to targeted customers and prospects. - Acts as one of the primary product evangelists - Develops and applies “best practice” healthcare industry knowledge to further increase product value. - Supports periodic budget forecasting and adjustment efforts for application input on new business initiatives and support strategic corporate planning. - Assists with training new product managers and analysts. - Collaborates across departments on go to market strategies and work with Marketing and Sales on implementing these strategies. - Partners with SSI’s various technology teams and take ownership of defining product requirements. - Ensures the utilization of a consistent, objective process to prioritize and select product enhancements. - Engages customers to get the voice of the customer. - Is the subject matter expert on the product line, competitive products, and how we compare in the market. - Monitors emerging trends and how they shape and inform the development process and user experience. - Embraces the SSI Playbook Framework to keep commitments, meet timelines, and delight our clients. - Acts as a positive role model in all aspects of professional performance. - Observes safety procedures and personnel policies.     Marginal Functions - Assists other departments (e.g. Implementation, Support, etc.) as needed to help train, teach product function. - Develop thought leadership in industry through speaking, writing, and interview opportunities. - Other duties as assigned.       Skills, Knowledge, and Abilities - Must have excellent critical thinking skills. - Must possess strong skills for interfacing with the business and providing/suggesting solutions. - Must have good problem-solving skills. - Ability to work under pressure and to prioritize. - Must possess excellent organizational skills. - Must possess ability to handle multiple tasks effectively. - Must be a rapid learner and the ability to work independently. - Must be able to make independent judgment decisions with little or no supervision. - Must be able to interact cordially and productively with co-workers. - Must have good customer service skills with excellent verbal and written communication skills. - Must exhibit strong proficiency in the use of Microsoft Office. - Must be able to proficiently speak, read and write in English. - Must be able to see clearly with or without corrective lenses and hear clearly with or without aids. - Must be able to use hands, fingers and wrists, repetitively, using a computer keyboard and other office equipment, regularly. - May be required to interact with out of town clients and be at tradeshows up to 35% of the time. - Must be able to travel regularly via airplane and automobile.       Information Security and Data Protection The SSI Security-First Mindset Information security and data protection is a shared responsibility – codified in our commitment to the SSI Security-First Mindset. The SSI Security-First Mindset is comprised of five pillars and universally applicable to all employees, regardless of position description, assigned duties and responsibilities.   The Five Pillars of the SSI Security-First Mindset:   - Pillar 1: Governance: Develop, implement, and enforce secure operational processes, procedures, and routines. - Pillar 2: Accountability: Take an active role in protecting company assets and system & data resources. - Pillar 3: Awareness: Recognize, report, and take action to resolve security risks. - Pillar 4: Preparedness: Develop, implement, test, and improve backup plans for operational processes, procedures, and routines. - Pillar 5: Collaboration: Communicate, share, and promote your Security-First Mindset at every opportunity.         Experience and Education Requirements Education Min/Preferred Education Level Description Minimum 4 Year / Bachelors Degree Bachelor’s Degree or equivalent in Health Information Management or related field required.     Years of Experience Minimum Years of Experience Comments 5 At least 5 years in healthcare or related field required; revenue cycle preferred. 0 Past product management experience preferred.     Certifications Min/Preferred Certification Description Preferred Pragmatic Institute Product Manager Pragmatic Institute Product Manager certifications preferred.     A combination of experience and advanced education may be substituted. Background checks and drug test required.       Acknowledgement I have read and understand this job description and agree that I am able to fulfill the essential functions as stated above. I further understand that it is my responsibility to request an accommodation, if necessary, to fulfill the essential functions of this position.     Employee's Signature Date __________________________________ ______________________     Supervisor Signature Date __________________________________ ______________________       SSI offers competitive salaries and an excellent benefits package including medical, dental, life/AD&D, LTD, vision, 401(k) matching, paid vacation and tuition reimbursement.