Medical Administrative Assistant – Vaccine Coordination

This is a remote position. Medical Administrative Assistant – Vaccine Coordination Company: TeamFicient Location: Remote Employment Type: Full-Time Salary Range: TBD Work Schedule: - Time Range: Between 7 AM and 7 PM CST - Working Hours: 9 hours per day (8 working hours + 1-hour break) - Days Off: TBD (2 days per week) Why Join Us? At Teamficient, our team spans multiple countries and regions, and we stay connected by operating within EST, CST, and PST time zones. - Work Without Borders: Collaborate daily with experts from around the world. You’ll gain international exposure and experience that goes far beyond your local market. - Built for Remote: Our setup isn't a "work from home" experiment; it’s a fully remote culture designed for autonomy, flexibility, and trust. - Diverse Perspectives: You’ll be part of a multicultural team where different backgrounds are our greatest strength. - Grow Globally: Expand your career on a global stage, learning how business works across different cultures and continents. About the Role We're looking for a detail-oriented Medical Administrative Assistant to support our clinic's vaccination program. You'll be the backbone of our scheduling, insurance verification, and patient communication, keeping everything running smoothly from a remote setup. If you're organized, calm under pressure, and comfortable in a fast-paced medical environment, this one's for you. Core Responsibilities Appointment Scheduling - Schedule and coordinate vaccine and check-up appointments based on patient needs - Manage daily calendars, reschedule as needed, and notify patients promptly - Optimize appointment availability using scheduling tools Insurance Verification - Call insurance providers to verify patient eligibility and vaccine coverage - Communicate coverage details and out-of-pocket costs clearly to patients - Document all verification details accurately in patient records Patient Communication - Answer patient questions about vaccine schedules, eligibility, and what to expect - Provide post-vaccination instructions and follow-up reminders - Handle all vaccine-related inquiries in a professional and friendly manner Records & Documentation - Update patient records in EHR/EMR systems with accurate, complete information - Enter vaccine administration details, including type, date, and dosage - Maintain organized digital files and ensure all documentation is up to date General Administrative Support - Respond to emails, calls, and patient inquiries efficiently - Prepare reports and maintain an organized workflow in a remote setting - Keep digital filing systems clean and easy to navigate Candidate Qualifications Must-Haves - 2–3 years of experience in a medical administrative role - At least 2 years of hands-on experience calling insurance companies for eligibility and coverage verification - Familiarity with common vaccines, vaccine schedules, and patient eligibility guidelines - Experience with EHR/EMR systems and scheduling software - Strong attention to detail and data entry accuracy - Clear communicator, both written and verbal Good to Haves - Background in a clinical or immunization-focused setting - Familiarity with vaccine coding and documentation requirements - Experience managing high call volumes and multi-tasking in a remote environment