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About arenaflex – Pioneering Health Benefits for the Agricultural Community
Since its inception in the mid‑20th century, arenaflex has grown into the nation’s premier provider of health benefit solutions tailored specifically for the agricultural industry. Our mission is simple yet powerful: empower farm‑based employers with comprehensive, affordable health plans that meet the diverse needs of their workforce. From humble beginnings to becoming a trusted partner for thousands of growers across the United States, arenaflex continues to lead with innovation, integrity, and an unwavering commitment to member success.
Joining arenaflex means becoming part of a forward‑thinking, purpose‑driven team that values collaboration, curiosity, and continuous improvement. Whether you’re a seasoned professional or an emerging talent, you’ll find a culture that supports your growth while making a real difference in the lives of agricultural workers and their families.
Why This Role Matters – The Impact of an Intake Specialist/Data Entry Expert
As an Intake Specialist & Data Entry Expert at arenaflex, you are the backbone of our group enrollment and billing operations. You will ensure that every new client, every rate adjustment, and every flexible spending account (FSA/HSA) is set up accurately and efficiently within our proprietary Health Care Processing System (HCPS). Your meticulous work directly influences the speed of service delivery, the accuracy of invoicing, and ultimately the satisfaction of our members.
Key Responsibilities
System Management & Maintenance
- Perform comprehensive setup and data entry for all new group enrollments and subsequent changes across the HCPS platform for arenaflex.
- Accurately input renewal plan details, rate modifications, and membership designations to maintain up‑to‑date records.
- Configure, enroll, and audit new Section 125/105 (FSA/HSA) accounts, ensuring compliance with regulatory standards.
- Analyze client documentation (e.g., plan contracts, eligibility forms) to verify correctness before system entry.
- Generate billing recommendations and create invoicing structures that align with each client’s plan design.
- Prepare and process all financial adjustment paperwork that impacts client accounts.
- Oversee the end‑to‑end invoice cycle, from generation to delivery, and resolve discrepancies promptly.
- Establish client‑facing online portals and vendor remit systems, providing clear guidance for external users.
- Conduct rigorous audits of data entered into HCPS, client online tools, and vendor remit systems to guarantee accuracy.
- Meet or exceed established processing cycle times and production due dates, ensuring timely service for our members.
Reporting & Process Optimization
- Develop and maintain detailed Group Setup status reports for management review.
- Produce sample invoice, plan audit, and census reports on an as‑needed basis.
- Create specialized analytical reports to support strategic decision‑making.
- Identify inefficiencies in current workflows and propose actionable solutions to reduce risk, save time, or lower expenses.
- Document at least one new Standard Operating Procedure (SOP) each year to capture best practices.
- Lead the implementation of a minimum of one process improvement or innovative initiative annually.
Customer Service Excellence
- Serve as a professional ambassador of arenaflex, delivering knowledgeable, courteous, and discreet support to clients and internal stakeholders.
- Troubleshoot and resolve group setup or billing issues quickly, maintaining high satisfaction levels.
- Consistently adhere to processing cycle time standards and production deadlines set by leadership.
Collaborative Mission‑Driven Activities
- Embrace arenaflex’s core mission: enhance member competitiveness and profitability by delivering reliable health benefit solutions.
- Demonstrate curiosity and a proactive attitude toward understanding client goals, and collaborate to provide helpful, results‑oriented solutions.
- Maintain accountability for personal performance while contributing positively to team dynamics.
- Undertake any additional duties assigned that advance the organization’s objectives.
Essential Qualifications
- Education: High school diploma or equivalent (additional post‑secondary education is a plus).
- Experience: 2‑4 years of hands‑on experience in healthcare enrollment, billing, or related data‑entry functions.
- Regulatory Knowledge: Familiarity with HIPAA, COBRA, Cal‑COBRA, ERISA, and Section 125/105 legislation is highly desired.
- Eligibility & Billing Acumen: Solid understanding of health‑care eligibility guidelines, billing procedures, and plan structures.
- Technical Proficiency: Advanced skills in Microsoft Office Suite; ability to quickly master proprietary health‑care systems such as HCPS.
- Self‑Management: Proven ability to thrive in fast‑paced, deadline‑driven environments with minimal supervision.
- Customer Service Skills: Experience delivering excellent service via email, phone, and online platforms.
- Problem‑Solving: Demonstrated capacity to research, diagnose, and resolve complex technical issues independently.
- Project Management: Experience managing tasks, delegating when appropriate, and meeting collaborative deadlines.
Preferred (But Not Required) Qualifications
- College coursework or certification in health‑care administration, business administration, or related fields.
- Experience with other health‑plan administration software or ERP systems.
- Exposure to financial reconciliation, invoicing, or accounting principles.
- Prior work in a remote or distributed team setting.
Core Skills & Competencies for Success
- Attention to Detail: Ability to spot inconsistencies and ensure data integrity.
- Analytical Thinking: Comfortable reviewing complex documents and extracting key information.
- Communication: Clear written and verbal communication for interacting with clients, vendors, and internal teams.
- Time Management: Efficient prioritization of multiple concurrent tasks.
- Adaptability: Flexibility to adjust to evolving processes, regulations, and technology.
- Team Collaboration: Willingness to share knowledge, mentor peers, and contribute to collective goals.
- Ethical Conduct: Strict adherence to confidentiality and data‑security standards.
Career Growth & Learning Opportunities at arenaflex
arenaflex invests heavily in its people. As you excel in the Intake Specialist role, you’ll have clear pathways to advance into senior data‑management, operations supervision, or client‑services leadership positions. We provide:
- Access to industry‑specific training modules (HIPAA compliance, benefits administration, etc.).
- Mentorship programs pairing you with seasoned professionals.
- Tuition reimbursement for relevant certifications or degree programs.
- Opportunities to lead cross‑functional projects that influence company‑wide processes.
- Regular performance feedback and personalized development plans.
Work Environment & Culture at arenaflex
Our workforce is fully remote, allowing you to work from any location within the United States while staying connected through modern collaboration tools. arenaflex’s culture is built on:
- Purpose‑Driven Service: Every task contributes to the health and wellbeing of agricultural workers and their families.
- Transparent Communication: Open channels for sharing ideas, feedback, and updates.
- Inclusivity & Respect: A welcoming environment that values diverse perspectives and experiences.
- Innovation Mindset: Encouragement to experiment, suggest improvements, and pilot new solutions.
- Work‑Life Balance: Flexible scheduling, generous paid time off, and a results‑oriented performance model.
Compensation, Perks & Benefits
arenaflex offers a competitive salary range of $45,091 – $63,617 based on experience and performance, complemented by a comprehensive benefits package that includes:
- Profit‑sharing opportunities tied to company performance.
- Health, dental, and vision insurance plans (including options for dependents).
- Retirement savings plan with employer matching contributions.
- Paid parental leave, vacation, and sick days.
- Professional development stipend and access to online learning platforms.
- Remote‑work allowance for home‑office setup.
- Employee assistance programs for mental health and wellness.
How to Apply – Take the Next Step with arenaflex
If you are detail‑oriented, tech‑savvy, and passionate about delivering top‑tier health‑benefit services to the agricultural sector, we want to hear from you. Join arenaflex’s mission‑driven team and help shape the future of employer‑sponsored health insurance.
Apply Now and start your journey with arenaflex today!
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