Job Description:
• Lead requirements analysis by collaborating with client stakeholders, leading workshops to understand their business needs, identifying and documenting requirements, and collaborating with solution developers to translate business requirements into well-architected solutions
• Develop detailed technical solution documentation in support of client business objectives, including process flowcharts, diagrams, user guides, etc.
• Participate in and/or lead technical design sessions with solution developers
• Create, update, configure, and maintain business applications with our low code application platform
• Ensure all production changes are made in accordance with lifecycle methodology, version control, appropriate testing, and risk guidelines
• Stay informed of new technologies and be aware of new platform capabilities, industry standards, and best practices
• Conduct working sessions with clients to facilitate feedback; resolve technical issues during client review and testing
• Lead end user and administrator training sessions
• Facilitate User Acceptance Testing, providing guidance to end users and resolving reported issues
• Troubleshoot and debug system errors and implement solutions to resolve them
• Ability to travel domestically as needed up to 10%
Requirements:
• Bachelor’s degree in business administration, computer science, or related field, or equivalent experience.
• Significant experience (10+ years) in business analysis or functional consulting for enterprise software implementations, including leading requirements for large projects and contributing to practice standards and/or team enablement.
• Strong analytical mindset and ability to assess client business needs
• Proven experience in requirements analysis and SaaS implementations.
• Strong understanding of enterprise software, low-code platforms, and workflow automation.
• Excellent verbal and written communication skills for both technical and non-technical audiences.
• Ability to lead workshops and mentor team members effectively.
• Ability to analyze technical options and formulate recommendations
• Ability to approach solutions primarily through configuration, with customization where needed to meet the customer needs
• Proficiency in Microsoft Word, Excel, PowerPoint, and SharePoint.
Benefits:
• Uncapped PTO + flexible work environment
• Health and Welfare options to include (medical, dental, and vision)
• Health savings account with company contributions
• Medical flexible spending
• Dependent care
• 401(k) with company match
• Continuing education program