Are you a detail-oriented and organized individual with a passion for data entry and problem-solving? Do you thrive in a dynamic and flexible work environment? Look no further! arenaflex is seeking an experienced Remote Data Entry Associate to join our team. As a key member of our team, you will play a vital role in shaping the future of arenaflex by providing exceptional data entry services and supporting our clients' needs.
**About arenaflex**
arenaflex is a leading provider of innovative solutions and services, dedicated to empowering individuals and organizations to achieve their goals. Our mission is to deliver exceptional results through a collaborative and customer-centric approach. We believe in fostering a culture of inclusivity, diversity, and continuous learning, where our employees can grow and thrive.
**Job Summary**
As a Remote Data Entry Associate at arenaflex, you will be responsible for providing high-quality data entry services, ensuring accuracy and timeliness in completing transactions, and resolving problems or escalations in a professional and efficient manner. You will work closely with our team to meet or exceed client Service Level Agreements (SLAs) and contribute to the success of our organization.
**Key Responsibilities**
* Scrubbing, researching, and validating provider contract records
* Updating status in customer systems
* Researching and installing healthcare provider contracts, including verification of provider information, contract accuracy, and database loading
* Retrieving and entering data from computer/web-based systems, files, and other documents
* Analyzing information collected to identify potential problems and discrepancies
* Ensuring accurate and timely completion of transactions to meet or exceed client SLAs
* Applying Healthcare and Insurance domain knowledge, theoretical concepts, etc. to undertake problem-solving
* Identifying and resolving both routine and non-routine problems or escalation to more proficient team members
* Monitoring e-mail box and sending responses to inquiries
**Required Skills and Qualifications**
* 1+ year(s) of experience in a role that required a focus on quality, including attention to detail, accuracy, and accountability for your work
* 1+ year(s) of experience in a professional/office-related environment (i.e., office support, data entry, clerical, customer service) that required you to work regularly scheduled shifts
* 1+ year(s) of experience using a computer with Windows applications that required you to use a keyboard, navigate multiple screens, and computer systems, and learn new software tools
* An education level of at least a high school diploma or GED
**Preferred Qualifications**
* Ability to communicate (oral/written) effectively in a professional/office setting
* Effective troubleshooting skills where you can leverage your research, analysis, and problem-solving skills
* Time management skills that require the ability to cope with a complex, changing environment
* Knowledge of AS400, Windows-based systems, Excel Spreadsheets, following SOPs (Standard Operating Procedures)
**Training and Development**
* All new hires will be required to successfully complete our training course and demonstrate proficiency of the material
**Schedule and Availability**
* Required schedule availability for this position is Monday-Friday, 8AM-4:30PM
* The shift schedule can be changed as per client's requirements
**Compensation and Benefits**
* Competitive hourly rate: $15.00 - $26.00 per hour
* 8-hour shift
* Monday to Friday
* Opportunities for career growth and professional development
* Collaborative and dynamic work environment
* Flexible work arrangements to support work-life balance
**How to Apply**
If you are a motivated and detail-oriented individual with a passion for data entry and problem-solving, we encourage you to apply for this exciting opportunity. Even if you feel you're not a perfect match, we'd still love to hear from you. We are looking for great people to join our friendly team.
Apply now and take the first step towards a rewarding career at arenaflex!