Verizon is one of the world's leading providers of technology and communications services, revolutionizing the way we connect across the globe. As a diverse network of people driven by our shared ambition to shape a better future, we have the ability to learn and grow at the speed of technology, and the space to create within every role. Together, we are moving the world forward and you can too. Dream it. Build it. Do it here.
We're seeking an experienced Remote Customer Service Representative to join our team and deliver exceptional customer experiences that solve customers' challenges in one call. As a key member of our V Team, you'll play a vital role in driving sales on products and services that will keep our customers happy and connected. If you're a problem-solver who leads with empathy, motivated by change, and passionate about delivering outstanding customer service, we want to hear from you!
As a V Teamer, we're invested in you. We've got you covered with a total rewards package that includes:
We're looking for problem-solvers who lead with empathy, motivated by change, and passionate about delivering outstanding customer service. Specifically, you'll need to have:
Even better if you have one or more of the following:
This is a work-from-home role performed almost exclusively from your home office with occasional in-person meetings and training. It's essential to have a private workspace free of distractions to set you up for success. We'll provide:
You'll need to provide internet service with a direct connection to a cable or fiber modem and capable of at least 25mbps plan minimum. Wireless connections, satellite, or DSL are not acceptable. For specific details on Verizon's home office requirements, please visit our website.
We're committed to helping you grow and develop your skills. As a Remote Customer Service Representative, you'll have access to:
We're proud to be an equal opportunity employer and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. At Verizon, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best.
Verizon requires new hires to be fully vaccinated against COVID-19. Verizon provides reasonable accommodations consistent with legal requirements (e.g., for medical or religious reasons).
If you're looking for a career that challenges and inspires you, apply today. Once you've submitted your application, you may be required to take an assessment (30 minutes) and record audio responses to interview questions (30 minutes). If you're selected to move forward, one of our recruiters will be in touch.
Don't miss this opportunity to join our team and make a difference in the lives of our customers. Apply now and take the first step towards a rewarding and challenging career with Verizon!
Apply Now