At arenaflex, we're committed to delivering exceptional patient care and experiences through our comprehensive range of healthcare services. As a leading American pharmaceutical retailer, we're dedicated to providing our customers with the best possible products and services, and we're looking for talented individuals to join our team.
**About arenaflex**
arenaflex is a well-established company with a rich history dating back to 1901. Founded in Chicago, Illinois, we've grown to become one of the largest drug store chains in the United States. Our commitment to innovation, quality, and customer satisfaction has earned us a reputation as a trusted healthcare provider. With a wide range of products and services, including prescription drugs, over-the-counter drugs, health and wellness products, beauty products, and more, we're the go-to destination for all your healthcare needs.
**Job Summary**
We're seeking an experienced Full Stack Data Entry Specialist to join our remote team at arenaflex. As a key member of our operations team, you'll be responsible for ensuring the accurate and efficient processing of patient data, prescriptions, and other healthcare-related information. If you're a detail-oriented, tech-savvy individual with a passion for delivering exceptional patient care, we want to hear from you!
**Key Responsibilities**
* **Patient Experience**
+ Greet patients warmly and offer assistance with products and services
+ Resolve patient issues promptly and respond to inquiries to ensure a positive patient experience
+ Model and promote client service best practices with all colleagues to deliver a unique and pleasant experience
+ Engage with patients by anticipating needs and proactively offering services
+ Participate in and support events that reflect the exceptional communities we serve, as mentioned by the Head Supervisor, Medical Director, Regional Director, or Pharmacy Administrator
* **Tasks**
+ Advise patients and answer their inquiries regarding medication use, side effects, interactions, contraindications, patient data security, generics, more affordable medications, over-the-counter items, and refer to clinical providers as necessary to ensure medication is taken accurately, health needs are addressed, and satisfaction with service is achieved
+ Perform pharmacy tasks, including compounding, medication therapy management, verification, and medication management
+ Review, interpret, and accurately administer prescribed medications as required by responsibility
+ Ensure the pharmacy operates in accordance with guidelines, company policies, and standards
+ Assist the pharmacy manager with establishing strategies that promote the effective workflow of the pharmacy, including delegating tasks, planning activities, and requesting colleague input
+ Responsible for the opening and closing of the pharmacy and shift change responsibilities
+ Ensure the use of all components of the Honest Intentions Dispensing strategy related to state and federal controlled substance regulations while filling prescriptions
+ Maintain current knowledge of data technology related to pharmacy systems, including workflow, prescription fulfillment, billing, clinical documentation, training, inventory management, and retail location registers to assist patients as well as pharmacy staff
+ Seek out new and better ways to encourage advance efficiency
* **Individuals and Performance Management**
+ Assist the Pharmacy Manager with staff hiring and training
+ Develop the course of the Pharmacy Manager in staff performance by training, and providing productive feedback, monitoring client service, and encouraging colleague development
+ Advance collaboration and inspire colleagues by establishing expectations, monitoring, and recognizing progress, and encouraging a shared vision
* **Training and Self-Awareness**
+ Maintain current knowledge and required licensure/credentialing/verification as laid out by government and state regulations to offer such clinical services
+ Maintain current knowledge and skills related to pharmacy and healthcare by reading pharmacy-related journals, company publications, and communications
+ Acquire vital certifications, educational credits, and training, including learning modules, as required by the company
+ Seek out professional development by observing one's performance, requesting valuable feedback, and using the pharmacy manager and head supervisor as a tutor and mentor
+ Interact with colleagues and patients in a professional and respectful manner
+ Support the Pharmacy Director and Head Supervisor by communicating important corporate wellness and health services or policy information to pharmacy staff
**Essential Capabilities**
* BS in Pharmacy or Pharmacist Degree from an accredited educational institution
* Current pharmacist licensure in the states within the region
* Experience performing prescription dispensing activities that demonstrate a strong understanding of relevant state and federal controlled substance regulations
* Certified Immunizer or able to become an immunizer within 90 days of hire
**Preferred Capabilities**
* At least 2 years of experience as a pharmacist in a retail setting, including prescription filling and verification, records and legal compliance, pharmacy operations, pharmacy software and technology systems, and insurance
* Strong knowledge of pharmacy operations, including workflow, prescription fulfillment, billing, clinical documentation, training, inventory management, and retail location registers
* Excellent communication and interpersonal skills, with the ability to work effectively with patients, colleagues, and management
* Strong analytical and problem-solving skills, with the ability to identify and resolve complex issues
* Ability to work in a fast-paced environment, with multiple priorities and deadlines
* Strong attention to detail, with a focus on accuracy and quality
**Benefits**
As an arenaflex employee, you'll enjoy a comprehensive range of benefits, including:
* Health Care Benefits: arenaflex generally offers health care benefits, such as medical, dental, and vision insurance, to eligible employees
* Prescription Drug Discounts: As a pharmacy-focused company, arenaflex employees can receive discounts on prescription drugs and over-the-counter drugs when filling prescriptions at arenaflex pharmacies
* Employee Assistance Program (EAP): Many companies, including arenaflex, offer EAPs that provide confidential counseling and support services to employees and their families
* Paid Time Off: arenaflex generally provides paid time off for holidays, vacations, and sick days
* Retirement Plans: arenaflex typically offers retirement savings plans, such as 401(K) plans, to help employees save for retirement
* Employee Discounts: Employees often receive discounts on products and services sold in arenaflex stores
* Professional Development: arenaflex may offer opportunities for professional development and advancement within the company, including training programs, skills development initiatives, and the opportunity to move up the corporate ladder
* Wellness Programs: As a healthcare-focused company, arenaflex may offer wellness programs designed to promote employee health, including fitness challenges, health screenings, and wellness resources
* Flexible Scheduling: Depending on your specific job role, arenaflex may offer flexible scheduling options to meet different employee needs
**Equal Opportunity Employer**
arenaflex is an equal opportunity employer. We value diversity and encourage individuals from all backgrounds to apply.
**How to Apply**
If you're a motivated and detail-oriented individual with a passion for delivering exceptional patient care, we want to hear from you! Apply now to join our remote team at arenaflex and take the first step towards a rewarding career in healthcare.