About arenaflex
arenaflex is a global leader in the customer experience (CX) industry, dedicated to delivering exceptional support experiences for our clients and their customers. With a team of over 170,000 associates across the globe, we're the driving force behind the best experiences for 750+ of the world's leading brands. Our mission is to create connection, value conversation, and make a positive impact on the lives of our customers, teams, and friends. At arenaflex, we believe that every action, no matter how small, has a significant impact, and we strive to make a difference in every interaction.
Job Summary
arenaflex is urgently hiring for a Seasonal Chat & Phone Tech Support/Customer Service Agent to join our team of incredible people. As a Seasonal Customer Service Representative, you will be responsible for providing exceptional support experiences to our clients' customers via phone and chat. If you're a people person with a passion for delivering memorable and delightful experiences, we want to hear from you!
Responsibilities
- Provide basic technical support via phone or chat to resolve customer inquiries and issues
- Deliver an exceptional support experience by interacting and communicating effectively with a variety of customers
- Provide a memorable and delightful experience for every customer interaction
- Work collaboratively with our team to resolve complex customer issues and provide solutions
- Meet or exceed performance metrics and quality standards
- Participate in ongoing training and development to improve skills and knowledge
Work with Us and You'll Enjoy
As a Seasonal Chat & Phone Tech Support/Customer Service Agent at arenaflex, you'll enjoy a range of benefits and perks, including:
- Working from home with the flexibility to create your own schedule
- Computer equipment provided, including a monitor, keyboard, and mouse
- A full-time schedule with the opportunity to become permanent
- A competitive hourly rate of $14/hour, plus incentive opportunities
- Hands-on, 100% paid training to ensure your success
- Internal mobility opportunities, with 84% of our managers promoted within
- Employee discounts and referral bonuses
- EverBetter wellness program to support your physical and mental well-being
Location Requirements
We're looking for candidates who reside in one of the following states:
- Alabama
- Arkansas
- Florida
- Georgia
- Iowa
- Idaho
- Indiana
- Kansas
- Kentucky
- Louisiana
- Michigan
- Minnesota
- Missouri
- Mississippi
- North Carolina
- North Dakota
- Nebraska
- New Mexico
- Nevada
- Ohio
- Oklahoma
- Pennsylvania
- South Carolina
- South Dakota
- Tennessee
- Texas
- Utah
- Virginia
- Wisconsin
- West Virginia
- Wyoming
Qualifications
To be successful in this role, you'll need:
- A flexible schedule to meet the needs of our business
- A High School Diploma or GED Equivalent
- To be at least 18 years old
Equipment and Internet Requirements
To work from home, you'll need:
- A 19-inch standalone monitor
- A hardwired internet connection (no satellite or wireless)
- A working phone line (home phone or mobile)
- A noise/distraction-free home office environment
- A desk and an ergonomic chair
About arenaflex
arenaflex is a global leader in the customer experience (CX) industry, dedicated to delivering exceptional support experiences for our clients and their customers. With a team of over 170,000 associates across the globe, we're the driving force behind the best experiences for 750+ of the world's leading brands. Our mission is to create connection, value conversation, and make a positive impact on the lives of our customers, teams, and friends.
Get to Know Us
Learn more about arenaflex and our culture by visiting our website at www.arenaflex.com. Connect with us on Facebook, LinkedIn, and Twitter to stay up-to-date on the latest news and opportunities.
EEO Statement
arenaflex is committed to selecting, developing, and rewarding the best person for the job based on the requirements of the work to be performed and without regard to race, age, color, religion, sex, creed, national origin, ancestry, citizenship, disability/handicap, marital status, protected veteran status, uniform status, sexual orientation, pregnancy, genetic information, gender identity and expression, or any other basis protected by federal, state or local law. The Company forbids discrimination of all kinds, whether directed at Associates, applicants, vendors, customers, or visitors. This policy applies to all terms and conditions of employment, including recruitment, hiring, promotion, compensation, benefits, training, discipline, and termination.
Apply Now!
Even if you feel you're not a perfect match, we'd still love to hear from you. We're looking for great people to join our friendly team. Apply now to become a Seasonal Chat & Phone Tech Support/Customer Service Agent at arenaflex!