Join blithequark's Dynamic Team as a Digital Operations Client Services Leader
At blithequark, we're passionate about driving innovation and delivering exceptional results in the ever-evolving world of media and advertising. As a leader in the industry, we're committed to fostering a culture of excellence, creativity, and collaboration. If you're a motivated and experienced professional looking to make a meaningful impact, we invite you to explore this exciting opportunity to join our team as a Digital Operations Client Services Leader.
About blithequark and the Role
blithequark's Publicizing Deals portfolio is a powerhouse of world-driving brands, covering a vast array of iconic IPs, entertainment networks, and renowned real brands. As a key member of our Milan-based Italian promotion deals and tasks association, you'll play a vital role in supporting our advertising outreach group and driving revenue growth, operational efficiency, and top-tier sales and partner support.
As a Digital Operations Client Services Leader, you'll be responsible for leading a team to design and execute the operational components of our advertising campaigns, from pre-sales guidance and media planning to campaign setup, analysis, optimization, reporting, and invoicing. With a particular focus on video advertising and our flagship product, Disney+, as well as additional digital resources, you'll ensure that our clients receive exceptional service and support to unlock the full potential of our brands and products.
Key Responsibilities
- Lead 1 Digital Operations Client Services manager in supporting assigned sales reps and related clients through all phases of the campaign lifecycle, from planning to invoicing
- Deliver successful media campaigns that maximize revenue and drive operational efficiency
- Assign team tasks while contributing to and supporting campaign management, including stock forecasting, media plan creation, order entry, trafficking, optimization, reporting, and invoicing
- Ensure the Record Administrator is fully trained on campaign execution and able to address all related queries
- Act as the central point of contact for escalations on complex issues or requests regarding inventory, ad products, or campaigns
- Support Sales, Finance, and Accounting in revenue tracking and provide insights on ad delivery, ad quality, and technical issues
- Test potential ad tech vendor integrations and provide input on contract negotiations
- Ideate, execute, review, and optimize operational processes that drive quality and efficiency
- Analyze utilization and execution of digital inventory to develop strategies and tactics that maximize revenue yield
- Manage, mentor, and develop talent, including training future recruits
- Create and update internal documentation to clarify processes and best practices
- Collaborate with regional teams and act as a local center of excellence for other offices across EMEA
- Maintain a strong understanding of blithequark's ad tech stack and strategy, and stay up-to-date with industry developments
Essential Qualifications
To succeed in this role, you'll need:
- A graduate-level education or comparable experience
- 3+ years of overall experience in the advertising industry, either on the publisher/agency side or in ad tech
- Team management experience and a proven track record of campaign planning and execution for a wide range of clients
- Expertise in defining and optimizing processes, with a deep understanding of digital media and the advertising industry
- Proficiency in campaign management systems, ad server systems, and creative labeling and tracking to support and lead the assigned team
- A strong analytical mindset, with the ability to assess, evaluate, and plan based on results
- Excellent communication and presentation skills, with the ability to represent the team internally and externally
Preferred Qualifications
While not essential, the following qualifications will be considered a plus:
- Media or entertainment brand experience
- Knowledge of the processes and methodologies of a global corporation
- Essential skills in campaign management systems, ad server systems, and creative labeling and tracking
- Experience with Immense activation for digital campaigns and related requirements
Skills and Competencies
To excel in this role, you'll need to possess:
- A highly energetic and driven problem-solving attitude
- Exceptional attention to detail, organizational skills, and the ability to prioritize and balance multiple tasks simultaneously
- A analytical mindset, with the ability to assess, evaluate, and plan based on results
- The ability to step back and view situations at a macro level, tackling immediate challenges while providing long-term solutions
- A natural team leader and educator, able to foster a positive, inclusive culture
- A motivated and driven individual, always focused on delivering exceptional results and prioritizing the client experience
- Excellent communication and presentation skills, with the ability to represent the team internally and externally
Career Growth Opportunities and Learning Benefits
At blithequark, we're committed to fostering a culture of continuous learning and growth. As a Digital Operations Client Services Leader, you'll have the opportunity to:
- Develop your skills and expertise in digital media and advertising
- Take on new challenges and responsibilities, driving your career forward
- Collaborate with cross-functional teams and contribute to the development of innovative solutions
- Stay up-to-date with industry trends and developments, expanding your knowledge and network
Work Environment and Company Culture
At blithequark, we pride ourselves on our dynamic and inclusive work environment. As a remote worker, you'll be part of a global team that values collaboration, creativity, and innovation. We offer:
- A flexible and remote work arrangement, allowing you to work from anywhere
- A culture of continuous learning and growth, with opportunities for professional development
- A collaborative and inclusive team environment, with a focus on delivering exceptional results
Compensation, Perks, and Benefits
We offer a competitive compensation package, including:
- A salary commensurate with your experience and qualifications
- A comprehensive benefits package, including health insurance, retirement savings, and paid time off
- Opportunities for career growth and professional development
- A dynamic and inclusive work environment, with a focus on work-life balance
Join Our Team
If you're a motivated and experienced professional looking to make a meaningful impact in the world of media and advertising, we invite you to apply for this exciting opportunity to join our team as a Digital Operations Client Services Leader at blithequark. With a strong focus on innovation, collaboration, and continuous learning, we're confident that you'll thrive in our dynamic and inclusive work environment.
Don't miss this chance to join our team and be part of shaping the future of media and advertising. Apply now and take the first step towards a rewarding and challenging career at blithequark!
Apply Now
Apply Now