**Job Summary:**
Are you a highly organized and detail-oriented individual with excellent typing skills? Do you thrive in a fast-paced environment with rapidly changing priorities? If so, we invite you to join arenaflex as a Data Entry Assistant / Typing Professional in a full-time, remote position. As a key member of our team, you will provide critical support in case processing, mail room operations, and communications, while maintaining the highest level of professionalism and integrity.
**About arenaflex:**
arenaflex is a leading organization dedicated to delivering exceptional services in various industries. Our commitment to excellence, innovation, and customer satisfaction drives us to continuously improve and expand our offerings. As a remote employee, you will be part of a dynamic team that values flexibility, work-life balance, and professional growth.
**Responsibilities:**
As a Data Entry Assistant / Typing Professional, you will be responsible for:
### Case Processing Support
* Logging in petitions and creating and labeling case folders
* Researching cases to ensure accurate and timely processing
* Preparing and entering associated data in systems, maintaining the integrity of files within process units and file storage
* Scanning documents and associating them to electronic case files
* Organizing case files in document order
* Identifying, reporting, and obtaining missing documents for cases
### Mail Room Support
* Receiving, sorting, opening, organizing, date stamping as appropriate, and delivering incoming mail and cases
* Operating letter insertion and postage equipment
* Identifying and sorting mail, petitions, and files
* Delivering routing sheets/file requests to the appropriate units
* Requesting/receiving files from other units and delivering them to the appropriate units
* Logging and delivering messages; logging petitions
* Weighing, labeling, pulling, and packing out-going case files
### Communications Support
* Logging and delivering messages; logging petitions
* Inputting call questions and/or email responses into tracking system; documenting every call/email
* Escalating calls to supervisors as required by procedures
* Resolving caller questions promptly and efficiently
* Communicating answers clearly and correctly from scripted call response plan
* Referencing answers from a computer while also rapidly typing notes into a system
### Intermediate Computer Skills
* Good interpersonal and professional communication skills
* Good attention to detail while working in a fast-paced environment
* Capable of working in a multi-task environment with rapidly changing priorities
* Very good command of the English Language; Spanish is a plus
* Demonstrate a professional work ethic
* Ability to pass a typing test of at least 40 WPM with no errors
### Qualifications:
#### Minimum Qualifications:
* One (1) to two (2) years of relevant administrative experience preferred
* Ability to pass a typing test of at least 35-40 WPM with no errors
* Experience in an office/clerical environment is desired
* Intermediate computer skills utilizing multiple monitors and active sessions
* Basic use of MS Office including Excel, Word, and Email
* Good Interpersonal and Professional Communication Skills
* Good attention to detail while working in a fast-paced environment
* Capable of working in a multi-task environment with rapidly changing priorities
* Very good command of the English Language; Spanish is a plus
* Demonstrate a professional work ethic
* Ability to pass a thorough criminal background check and credit history to obtain and maintain a government clearance
### What We Offer:
* Competitive salary and benefits package
* Opportunity to work in a dynamic and growing organization
* Flexible remote work arrangement with occasional on-site training and meetings
* Professional development and growth opportunities
* Collaborative and supportive team environment
* Recognition and rewards for outstanding performance
### How to Apply:
If you are a motivated and detail-oriented individual with excellent typing skills, we encourage you to apply for this exciting opportunity. Please submit your resume and a cover letter explaining why you are the ideal candidate for this role. We look forward to reviewing your application and welcoming you to the arenaflex team!
**Apply Now:** [Insert link to application portal]
**Note:** arenaflex is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment that values diversity, equity, and inclusion.