Are you ready to take your career to the next level and join a global organization that values people-first, inclusive culture and genuine sense of belonging? Look no further than arenaflex, a forward-thinking company that has earned numerous awards for being a "World's Best Workplace," "Happiest Employees," and "Best Companies for Career Growth." As a remote Customer Service Representative - Seasonal, you'll be part of an organically diverse team from 70+ countries where every member contributes and supports each other's success and well-being.
**About arenaflex**
arenaflex is a global leader in customer experience (CX) and tech-powered innovation, helping the world's best-known brands improve their businesses through exceptional customer experiences. With a strong commitment to people-first culture, arenaflex has created a workplace where employees feel valued, supported, and empowered to grow. Our company's mission is to reimagine the future of customer experience, and we're looking for talented individuals like you to join our purpose.
**Career Growth and Personal Development**
As a remote Customer Service Representative - Seasonal at arenaflex, you'll have the opportunity to reimagine your career journey and develop "friends for life" at the same time. We'll provide you with all the training, technologies, and continuing support you need to succeed. Plus, at arenaflex, there's real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That's why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you've always envisioned.
**What You'll Do in This Role**
As a Customer Service Representative - Seasonal working from home, you will:
* Provide inbound customer support
* Help customers resolve technical issues
* Track, document, and retrieve information in databases
* Offer additional products and/or services
* Deliver expert customer experiences...with a smile
**Your Qualifications**
Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Customer Service Representative - Seasonal (Remote) role include:
* 1+ year of customer service experience
* A high school diploma or GED
* A quiet, distraction-free environment to work from in your home
* Strong computer navigation skills and PC knowledge
* Proficiency in fast-paced multi-tasking
* Eagerness to learn new technologies
* Computer Requirements:
+ Bring your own device - This position does not loan equipment
+ Device must be a desktop or laptop computer (No Chromebooks, iPads, tablets, mobile phones, etc.)
+ Operating System: Windows 10+, MacOS 10.15, or MacOS 12
+ RAM: 8GB or higher
+ Processor: Intel i5/AMD Ryzen 5 or higher
* Internet Requirements:
+ DSL, Cable, or Fiber connection (Satellite and Wireless/Hotspots are not acceptable)
+ Speeds: 10 mbps download and 3 mbps upload or higher
+ While working, you will be required to hardwire with an ethernet cable
+ Must reside in the United States or have a valid U.S. address for residence
**What's In It For You**
One of our company's Culture Beliefs says, "We champion our people." That's why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we'll invest in YOU to aid in your career path and in your personal development. In this role, you'll also be provided with:
* Paid training and performance-based incentives
* Lucrative employee referral bonus opportunities
* Health and wellness programs with trained partners to help promote a healthy you
* Mentorship programs that support your rewarding career journey
* Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support
* Celebrations for arenaflex Day, Team Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more
**Reimagine the Best Version of You!**
If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 400,000 game-changers around the globe call arenaflex their "employer of choice."
**Location**
USA, OH, Work-at-Home
**Language Requirements**
English
**Time Type**
Full time
**Physical & Mental Requirements**
While performing the duties of this job, the employee is regularly required to operate a computer, keyboard, telephone, headset, and other office equipment. Work is generally sedentary in nature.
**Eligibility to Work**
In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence.
**Where Job May be Performed**
Currently, this position may be performed only in the states listed here.
**Equal Opportunity/Affirmative Action Employer**
arenaflex is an Equal Opportunity/Affirmative Action Employer including Disabled/Vets.
**For more information regarding your EEO rights as an applicant, please visit the following websites:**
* English
* Spanish
**To request a reasonable accommodation please click here.**
**If you wish to review the Affirmative Action Plan, please click here.**
Apply now and let's discuss how you can become a vital part of our success story.