Introduction to blithequark and the Industry
blithequark is a pioneering force in the cloud computing landscape, offering a comprehensive and widely adopted platform that empowers businesses to innovate and thrive. As a leader in the technology sector, blithequark is committed to fostering a culture of inclusion, diversity, and continuous learning. The Media and Entertainment industry is undergoing a significant transformation, driven by the adoption of cloud technologies, changing consumer behaviors, and the emergence of new business models. As a trusted advisor and strategic partner, blithequark is poised to help media and entertainment companies navigate this complex landscape and unlock new opportunities for growth and success.
Job Overview
The Customer Practice Manager (CPM) for Media and Entertainment at blithequark will play a critical role in leading and supporting transformative customer programs, developing long-term strategies, and driving business growth within the Media and Entertainment vertical. This is a customer-facing role that requires a deep understanding of the industry, exceptional leadership skills, and the ability to articulate and deliver accelerated customer outcomes through cloud transformation. The successful candidate will have a strong track record of driving business-level discussions and proposals, leading solutions that include core products, third-party products, and custom-built solutions, and delivering large-scale enterprise IT transformation programs.
Key Responsibilities
- Lead business outcomes by articulating accelerated customer outcomes through cloud transformation and driving strategic and financial value through the promotion and sale of transformational ProServe programs.
- Develop and execute long-term strategic customer transformation roadmaps, with a high bias for action to deliver results in ProServe and platform bookings in the near term.
- Establish executive relationships across business and technology groups, secure executive sponsorship of programs, and develop a unified account plan and pursuit plan that aligns with the blithequark account team (direct sales).
- Build an internal network at blithequark, including critical relationships with the account team, partner team, global services organization, finance, and legal.
- Assume the role of strategic advisor and expert, providing deep knowledge of the cross-section of the customers' business and the cloud ecosystem.
- Deliver on annual bookings, revenue, and customer satisfaction targets, with deal structures aligned with defined customer outcomes and blithequark ProServe business objectives.
- Support scale through shared learnings and mechanisms across the ProServe team, driving growth and excellence in customer engagement and transformation.
Essential Qualifications
The ideal candidate will have a strong educational foundation, with a Bachelor's degree or 7+ years of professional or military experience. Additionally, the candidate should have:
- 5+ years of Media and Entertainment industry experience, with a deep understanding of the sector's trends, challenges, and opportunities.
- 8+ years of IT consulting and management experience in customer-facing roles, with a proven track record of scoping, selling, and delivering large-scale enterprise IT transformation programs.
- A strong track record of driving business-level discussions and proposals, with expertise in 2 or more of the following areas: content production, media supply chain, direct-to-consumer/streaming, customer data platform/audience monetization, and generative AI for Media and Entertainment workloads.
- Excellent written and verbal communication skills, including workgroup leadership and executive presentations.
Preferred Qualifications
In addition to the essential qualifications, the ideal candidate will have:
- A consistent track record of achieving sales targets and opportunity management, with a strong understanding of the sales process and the ability to drive revenue growth.
- Experience in leading solutions that include core products, third-party products, and custom-built solutions, with a strong understanding of the technical and business aspects of cloud transformation.
- Excellent leadership and management skills, with the ability to build and lead high-performing teams and drive business growth through strategic planning and execution.
Skills and Competencies
The successful candidate will possess a unique combination of skills and competencies, including:
- Strong business acumen, with a deep understanding of the Media and Entertainment industry and the ability to drive business growth through strategic planning and execution.
- Exceptional leadership and management skills, with the ability to build and lead high-performing teams and drive business outcomes through cloud transformation.
- Excellent communication and interpersonal skills, with the ability to articulate complex technical and business concepts to both technical and non-technical audiences.
- Strong problem-solving and analytical skills, with the ability to drive business outcomes through data-driven decision making and strategic planning.
Career Growth Opportunities and Learning Benefits
At blithequark, we are committed to helping our employees grow and develop their careers through a range of learning and development opportunities. As a Customer Practice Manager for Media and Entertainment, you will have access to:
- Comprehensive training and development programs, designed to help you build your skills and knowledge in cloud transformation, leadership, and management.
- Mentorship and coaching from experienced leaders and professionals, with a focus on helping you achieve your career goals and aspirations.
- Opportunities for career advancement and growth, with a range of roles and responsibilities available across the organization.
- A culture of innovation and experimentation, with a focus on driving business outcomes through creativity, innovation, and risk-taking.
Work Environment and Company Culture
At blithequark, we are committed to creating a work environment that is inclusive, diverse, and supportive of all employees. Our company culture is built around a range of values and principles, including:
- A focus on customer obsession, with a commitment to delivering exceptional customer experiences and driving business outcomes through cloud transformation.
- A culture of ownership, with a focus on empowering employees to take ownership of their work and drive business outcomes through innovation and experimentation.
- A commitment to diversity and inclusion, with a focus on creating a work environment that is welcoming and supportive of all employees.
- A focus on innovation and experimentation, with a commitment to driving business outcomes through creativity, innovation, and risk-taking.
Compensation, Perks, and Benefits
At blithequark, we offer a range of compensation, perks, and benefits that are designed to attract and retain top talent. These include:
- A competitive salary and bonus structure, with a focus on rewarding employees for their contributions to the business.
- A range of benefits, including health insurance, retirement savings, and paid time off.
- Opportunities for career advancement and growth, with a range of roles and responsibilities available across the organization.
- A culture of innovation and experimentation, with a focus on driving business outcomes through creativity, innovation, and risk-taking.
Conclusion
If you are a motivated and experienced professional looking to drive business growth and transformation in the Media and Entertainment industry, we encourage you to apply for the Customer Practice Manager role at blithequark. With a focus on cloud transformation, customer obsession, and innovation, we are committed to helping our employees grow and develop their careers through a range of learning and development opportunities. Apply now to join our team and help shape the future of the Media and Entertainment industry.
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