At arenaflex, we're committed to empowering our customers to achieve their financial goals and aspirations. As a Customer Experience Banker Part Time, you'll play a vital role in delivering exceptional financial solutions and building lasting relationships with our customers. If you're passionate about providing top-notch customer service, have a knack for understanding customer needs, and are eager to grow your career in a dynamic branch environment, we want to hear from you!
**About arenaflex**
arenaflex is a leading financial institution dedicated to helping individuals, families, and businesses achieve their financial goals. With a rich history of innovation and a commitment to community development, we're proud to be a trusted partner in the lives of our customers. Our branch banking roles offer a welcoming and inclusive team environment where you'll be empowered to make a real difference in the lives of our customers.
**Job Summary**
As a Customer Experience Banker Part Time, you'll be responsible for providing exceptional customer service, identifying financial goals and needs, and recommending appropriate deposit and other banking products and services. You'll be a Financial Concierge for our walk-in customers, ensuring that their needs are met and exceeded. If you're a customer-focused individual with a passion for sales, customer service, and relationship management, we encourage you to apply for this exciting opportunity.
**Key Responsibilities**
* Provide excellent customer service and effectively resolve customer issues
* Be proficient in understanding and educating customers on consumer deposit products
* Proactively identify opportunities to grow customer relationships through a disciplined sales process, new customer follow-up program, outbound calling, and sourcing referrals from customers and partners
* Educate and refer customers to other areas of the bank to deepen relationships and build a strong partnership
* Adhere to all operational, security, risk, and regulatory policies and procedures
* Demonstrate acumen in sales, customer service, relationship management, banking, communication, and presentation
* Other duties as assigned
**Basic Qualifications**
* High School Diploma or GED and minimum of 1 year customer service or military service in an administration, contracting, civil affairs, or similar role
* Bachelor's Degree preferred
**Preferred Qualifications**
* 1 year or more in customer service in banking, financial services, or goal-driven retail sales
* Cash handling skills
* Comfort with technology such as mobile services and online banking services
**Work Environment and Culture**
At arenaflex, we're committed to creating a work environment that's inclusive, diverse, and supportive. Our branch banking roles offer a dynamic and fast-paced environment where you'll have the opportunity to grow your skills and knowledge. We're proud to offer a range of benefits, including:
* Competitive salary and bonus structure
* Comprehensive health and wellness benefits
* Retirement savings plan
* Paid time off and holidays
* Opportunities for career growth and development
* Recognition and rewards for outstanding performance
**Compensation and Perks**
We offer a competitive salary and bonus structure, as well as a range of benefits and perks to support your overall well-being. Our compensation package includes:
* Competitive hourly rate
* Bonus structure based on performance
* Comprehensive health and wellness benefits
* Retirement savings plan
* Paid time off and holidays
**Career Growth Opportunities**
At arenaflex, we're committed to helping our employees grow their careers and achieve their goals. We offer a range of training and development programs, including:
* On-the-job training and mentorship
* Leadership development programs
* Sales and customer service training
* Technology training and certification
* Career advancement opportunities
**How to Apply**
If you're a motivated and customer-focused individual with a passion for sales, customer service, and relationship management, we encourage you to apply for this exciting opportunity. Please submit your resume and a cover letter outlining your qualifications and experience. We can't wait to hear from you!
**Equal Opportunity Employer**
arenaflex is an Equal Opportunity Employer committed to diversity and inclusion. We welcome applications from qualified candidates of all backgrounds and perspectives. We're proud to be an inclusive and supportive workplace where everyone has the opportunity to succeed.
**Tobacco-Free Hiring Practice**
arenaflex is a tobacco-free employer. We're committed to creating a healthy and safe work environment for all employees.
**Note to Agency Recruiters**
arenaflex will not pay a fee for any placement resulting from the receipt of an unsolicited resume. All unsolicited resumes sent to any arenaflex colleagues, directly or indirectly, will be considered arenaflex property. Recruiting agencies must have a valid, written, and fully executed Master Service Agreement and Statement of Work for consideration.