At arenaflex, we're on a mission to revolutionize the way we work and live. As a leading innovator in the industry, we're committed to fostering a culture of excellence, collaboration, and continuous learning. We're now seeking a highly organized and detail-oriented Administrative Assistant, Customer Service, and Inventory Control Specialist to join our remote team. This role offers a unique opportunity to work with a talented team, develop your skills, and contribute to the growth and success of arenaflex. About arenaflex arenaflex is a dynamic and forward-thinking organization that's dedicated to delivering exceptional products and services to our customers. With a strong focus on innovation, customer satisfaction, and employee development, we're creating a workplace that's both challenging and rewarding. Our team is passionate about making a difference, and we're looking for like-minded individuals who share our vision and values. Key Responsibilities As an Administrative Assistant, Customer Service, and Inventory Control Specialist, you'll play a critical role in supporting our team's success. Your responsibilities will include: ### Administrative Assistant * Daily check of emails and concise reporting of details to manager * Coordinate and organize meetings, appointments, and travel arrangements for executives or team members * Screen phone calls, emails, and other correspondence, responding or forwarding them as necessary * Assist with data entry, record-keeping, expense tracking, and other administrative tasks as required ### Customer Service * Respond promptly and professionally to customer inquiries via email, chat, or other communication platforms * Resolve customer complaints, process returns, and manage escalations in a timely and empathetic manner * Provide product information, troubleshoot issues, and ensure a positive customer experience ### Inventory Control * Monitor and maintain accurate inventory levels on Shopify and Amazon Seller Central * Enter products into both Shopify and Amazon Seller Central Inventory * Update product listings, SKUs, and other inventory details to ensure accuracy * Perform regular inventory audits and reconcile discrepancies across platforms * Coordinate with fulfillment centers to ensure timely restocking and order processing ### Administrative Tasks * Enter Inventory Control POs * Generate and analyze inventory and customer service reports using Microsoft Excel and other tools * Create and maintain organized documentation related to inventory and customer interactions * Support team initiatives and contribute to process improvement efforts Required Qualifications To be successful in this role, you'll need: * Minimum 2 years of experience in customer service and inventory management * Proficiency with Shopify and Amazon Seller Central * Advanced skills in Microsoft Office * Extreme attention to detail and strong organizational abilities * Excellent written and verbal communication skills * Ability to handle multiple tasks and prioritize effectively Preferred Qualifications While not required, we're looking for candidates with: * Familiarity with e-commerce operations and third-party logistics * Experience in a remote work environment with proven time management skills Work Environment This is a remote position requiring a reliable internet connection and a dedicated workspace. You'll need to be available to work during Pacific Standard Time (PST) hours, Monday to Friday, with an estimated commitment of 25-35 hours per week. Compensation We offer a competitive hourly rate based on experience, with a range of $20.00 - $30.00 per hour. Your estimated weekly hours will be 25-35 hours. Job Type This is a part-time position, offering the flexibility to work from home and manage your schedule. Experience While not required, experience in inventory control is preferred, with a minimum of 2 years of experience in customer service and inventory management. Work Location This is a remote position, requiring a reliable internet connection and a dedicated workspace. How to Apply If you're a motivated and detail-oriented individual with a passion for customer service and inventory management, we'd love to hear from you. Please submit your application through our website, and we'll be in touch to discuss this exciting opportunity further.