MCI USA is an established, family-friendly company offering outstanding benefits and significant growth opportunities. They are seeking an Events Coordinator to serve as a support role to the event manager for various association and corporate clients, managing event logistics and client interactions.
Responsibilities
- Serve in a support role to event manager on an array of events ranging from fully in-person, virtual or a hybrid model
- Work with department technologies and tools, virtual event platforms, registration platforms, exhibit floor module and event mobile apps, etc
- Respond to registration email inquiries. Make registration record updates, cancellations, refunds, etc
- Maintain registration and housing tracking reports
- Manage VIP rooming lists, requirements, hospitality services
- Maintain department files and historical event documentation
- Source variety of event materials such as lanyards, sponsorship items, etc
- Coordinate department functions such as event supplies, shipping, event cancellation insurance, etc
- Actively participate in monthly client meetings
- Travel onsite to events, support onsite activations
- Maintain department files
- All other duties as assigned
Skills
- 1-5 years of event experience
- VIP customer service, ability to deliver white glove service
- Strong oral and written communication skills and ability to interact in a firm but highly collaborative fashion
- Team focus but independent judgment and vision
- Solutions-oriented, creative problem solver
- Must have the ability to prioritize and manage multiple projects and deadlines in a fast paced, dynamically, changing environment
- Eager to learn with a desire for career growth in the events industry
- Team-focused with independent judgment and vision
- Solutions-oriented and creative problem solver
- Strong interpersonal skills and ability to interact professionally with clients and colleagues
- Commitment to continuous improvement and adaptability in changing environments
- Experience in association or corporate markets and multi-client environment preferred
- Experience working in Cvent and/or Map Your Show, a plus
- Cvent, Map Your Show or other event technologies, a plus
Benefits
- PTO
- 13 paid company holidays, including closure Christmas Eve through New Year’s Day
- 401K
- Medical, dental, vision and supplementary insurances
- Employer-paid group life insurance, short-term and long-term disability
- Employer-paid family building benefit (fertility, adoption and surrogacy)
- Employer-paid mental health benefit
- Pet discount program
Company Overview
- MCI USA engage and activate their target audiences, building community and boosting client performance. It is a sub-organization of MCI Group Holding. It was founded in 1989, and is headquartered in Mclean, Virginia, USA, with a workforce of 201-500 employees. Its website is https://www.wearemci.com/en-us.