Anthropic is a public benefit corporation focused on creating reliable and beneficial AI systems. The Emerging Account Executive will manage a portfolio of startup customers, helping them leverage AI while developing scalable engagement models and best practices for customer interaction.
Responsibilities
- Manage a portfolio of 40-50+ startup accounts, maintaining high retention and identifying expansion opportunities
- Build and execute scalable engagement models using Claude and automation to efficiently serve a high-volume customer base
- Identify breakout accounts with high growth potential and ensure smooth transitions to expanded coverage when appropriate
- Develop and document best practices for scaled customer engagement that can be shared across the Growth AE organization
- Conduct streamlined account health checks and identify early warning signs of churn risk
- Partner with customers to understand their business models and AI use cases, gathering feedback to inform product development
- Collaborate with Applied AI and other cross-functional teams to support customer technical needs
Skills
- 1-3 years of experience in sales, account management, customer success, or related roles
- Demonstrated ability to manage multiple priorities and a high volume of customer relationships simultaneously
- Strong communication skills with ability to build rapport quickly across various customer personas
- Analytical mindset with comfort using data to prioritize accounts and identify trends
- Enthusiasm for emerging technologies and genuine interest in AI
- A 'roll up your sleeves' mentality and comfort operating in ambiguous, fast-changing environments
- At least a Bachelor's degree in a related field or equivalent experience
- Experience with consumption-based or usage-based pricing models
- Familiarity with technical products, APIs, or developer-focused solutions
- Experience working with startup customers or in a high-growth startup environment
- Exposure to AI/ML concepts and applications
Benefits
- Competitive compensation and benefits
- Optional equity donation matching
- Generous vacation and parental leave
- Flexible working hours
- A lovely office space in which to collaborate with colleagues
Company Overview
- Anthropic is an AI safety and research company that builds reliable, interpretable, and steerable AI systems. It was founded in 2021, and is headquartered in San Francisco, California, USA, with a workforce of 501-1000 employees. Its website is https://www.anthropic.com.
Company H1B Sponsorship
- Anthropic has a track record of offering H1B sponsorships, with 105 in 2025, 13 in 2024, 3 in 2023, 4 in 2022, 1 in 2021. Please note that this does not guarantee sponsorship for this specific role.