JOB DESCRIPTION:
Candidates for this NH Dept of Education role should have prior experience with data collection/management, data system administration, and end user support in relation to data systems. Any experience supporting data and data systems related to education are a plus.
CHARACTERISTIC RESPONSIBILITIES:
· Provide system support and end user support for home grown systems like myNHDOE (single sign-on system), SEEDS (master data management), iNHDEX (student level data collection system), and ESSP (school district level data collection system).
· Advise and train school district employees and NHED personnel in system access and use of supported systems.
· Troubleshoot system issues to help restore normal functioning.
· Make recommendations to expand or modify system to serve new purposes or improve workflow.
· Test the release of bug/fixes and feature enhancements for supported systems.
· Consult with management to ensure agreement on system principles.
· Assess the usefulness of pre-developed application packages and adapt them to NHED’s needs.
· Provides support for data collection, processing, reporting, and documents the policies and procedures for agency data collection to ensure accuracy of program outcomes, metrics, and state and federal reporting.
Experience:
· At least five years of experience as a data system support analyst/administrator and/or data analyst.
· Proficient with Microsoft Office (e.g. Excel, Word, Outlook) and SQL
· Experience using and administering JIRA a plus.
Skill/Experience Description
Required/Desired
Amount of Experience
Candidate Experience
Experience working in data collection/management/analysis
Required
5 Years
Experience with data system administration/analysis
Required
5 Years
Experience providing end user support for data systems
Required
5 Years
Experience with data system testing
Required
3 Years
Microsoft Office (e.g., Excel, Word, Outlook)
Required
5 Years
SQL
Highly desired
3 Years
Experience using and administering JIRA
Nice to have
2 Years
Experience working with education-related data or data systems
Nice to have
Exceptional communication skills (both written and verbal) are required
Required