About the position
The Competitive Intelligence, Business Insights & Research Analyst will play a pivotal role in shaping business strategies and drive growth by converting complex competitive intelligence and internal data into meaningful insights that inform high-impact decisions . The position collaborates closely with cross-functional leaders to define strategic priorities and deliver growth recommendations informed by market trends and competitive analysis. Beyond reporting, this role also focusses on influencing business direction through performance-driven insights and strategic guidance.
Responsibilities
• Competitive Intelligence & Market Analysis: < Monitor competitor strategies and product launches and market positioning and pricing. < Track industry trends, emerging technologies and regulatory changes impacting the business. < Facilitate and drive performance benchmarking to identify gaps and opportunities.
• Business Strategy Support: < Understand competitive landscape evolution; identify trends, patterns, and anomalies in data trends to inform business strategy. < Collaborate with business units to identify opportunities for growth, efficiency, and optimization.
• Stakeholder Engagement: < Work with executives, managers, and technical teams to understand the data analytics and KPIs needs of the business and deliver corresponding solutions. < Present findings and recommendations to senior leadership in a clear and concise manner.
• Data Analysis & Reporting: < Manipulate and analyze internal data and performance metrics from multiple sources; combine with external market data to identify growth opportunities. < Translate findings into actionable recommendations for leadership and cross-functional teams. < Develop and maintain interactive dashboards using tools like Power BI, Tableau, etc. < Perform validation of data and troubleshoot executive reporting issues.
• Process Improvement: < Identify gaps in current state propose corresponding improvements. < Automate recurring executive reports.
Requirements
• Bachelor’s or Master’s degree in Statistics, Economics or related field.
• 3–5+ years of experience in Strategy, Business Insights or a related role.
Nice-to-haves
• Knowledge of Banking/Financial Services and Payments industry.
• Understanding of financial metrics and business operations.
• Excellent communication and presentation skills.
• Strong problem-solving and critical thinking abilities.
• Ability to manage multiple projects and meet deadlines.
• Proficiency in business intelligence tools, e.g., Power BI, Tableau and Qlik.
• Proficiency in Microsoft office suite of products, e.g., Excel and PowerPoint.
• Experience with Agile practice including backlog management and defining user stories.
• Experience with Jira and Confluence.
• Experience with SQL.
Benefits
• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law